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Menjadi orang Filipina menurut Kulas Canadian Kyle Kulas Jennermann membawa BecomingFilipino ke TV dan menceritakan kisah orang-orang biasa MANILA, Filipina Apakah mereka berkunjung untuk waktu yang singkat atau lama, kebanyakan orang asing mudah dijangkau di negara ini. Mereka menghubungkannya dengan komando bahasa Inggris Filipina yang baik dan merek keramahan mereka dan menghormati orang lain. Itulah mengapa Kyle Jennermann, juga dikenal sebagai Kulas, telah memutuskan untuk menjadikan Filipina tempat tinggalnya yang jauh dari rumah, yaitu Kanada. Untuk meminjam sebuah baris dari lagu Manila Sound yang populer, perjalanan Kyles I-Keep-Coming-Back-To-Manila, penuh dengan pemandangan lokal, suara dan citarasa, dipamerkan dalam pertunjukan bertajuk Becoming Filipino Your Travel Blog, yang ditayangkan perdana di 7 : 30 di ANC dengan tayangan ulang pada hari Sabtu pukul 16.30 Ini juga akan mengudara di TFC. Apa yang Anda inginkan di Pegunungan, pantai, budaya, tari, makanan. Seperti bepergian di lebih dari seratus negara yang berada di sini, kata Kyle tentang kepulauan Juan dela Cruzs yang bisa ditawarkan kepada wisatawan di luar negeri. Ive memiliki tempat yang mudah diingat tapi Anda tidak pernah bisa memilih tempat favorit karena setiap tempat sangat beragam, Anda tahu. Kinilaw (sepiring ikan mentah dalam jus jeruk) di Siquijor berbeda dari kinilaw di Cagayan de Oro. Pantai di Antique berbeda dengan pantai di (beberapa tempat di) Mindanao. Saya suka kinilaw dan saya bisa membuat kinilaw saya sendiri. Keragaman semacam itu adalah apa yang menarik perhatian Kyle dan juga pengunjung yang menemukan sesuatu yang baru bahkan jika mereka pernah ke tempat itu lebih dari satu kali. Setiap perjalanan itu unik. Di antara jalur yang belum dilalui 28 tahun itu adalah Pulau Balut di Sarangani, yang merupakan perjalanan delapan jam di selatan General Santos. Di pulau itu, Kyle telah bertemu dengan anggota suku Blaan dan Manobo serta orang Visayans dan orang Indonesia. Dan semua orang di sana hidup dalam harmoni seperti itu, Kyle ingat. (Dan) pantai, kau tahu, semuanya murni. Bagi saya, pengalamannya yang luar biasa untuk melihat keragaman semua dalam satu tempat. Betapa indahnya itu Seperti orang lain yang mengenal budaya lain untuk pertama kalinya, Kyle telah memiliki penyesuaian sendiri. Saya pikir hal terbesar saat ini adalah ketika saya datang pertama kali di Filipina, bagaimana orang-orang keluar ada di sini, katanya. (Seperti) di rumah tangga tradisional Filipina, orang-orang ini datang dan pergi kadang-kadang orang yang bahkan tidak Anda kenal, mereka hanya berteman dengan teman. (Juga ketika Anda orang asing) menurut pendapat saya, orang sangat tertarik pada Anda, kecuali kenyataan bahwa mereka sedikit takut terserang hidung. Umumnya, jika Anda berbicara dengan mereka, Anda akan belajar lebih banyak. Makanan juga (adalah tantangan lain). Jika Anda tidak makan nasi dan Anda datang ke Filipina, nasi adalah kehidupan. Beras bagus dengan segalanya. Nasi sepanjang hari dengan segalanya. Untuk membuat cerita pendek, Kyle telah menyesuaikan diri dengan perbedaan budaya ini yang dapat menyebabkan kecemasan orang lain, mempelajari cara hidup orang Filipina dan jatuh cinta padanya. Dia telah menyerahkan nyawa nyamannya di Hong Kong dan keluar dari karir yang menguntungkan secara finansial di sana. Hiburan (Artikel MRec), pagematch: 1, sectionmatch: 1 Kulas: Berada di sini seperti bepergian di lebih dari seratus negara, saya mempelajari kesehatan dan rekreasi di Kanada selama empat tahun, kata Kyle tentang apa yang membuatnya tetap sibuk sebelum Menjadi orang Filipina memberi isyarat kepadanya . Its sedikit ilmu olahraga, sedikit nutrisi, sedikit kesehatan. Saya bekerja di Hong Kong untuk sebuah perusahaan petualangan outdoor. (Saya bekerja dengan) sekelompok anak berusia delapan tahun atau 18 tahun. Kami membawa mereka ke alam terbuka dan kami mengerjakan program pengembangan tim, mengajari mereka sedikit keterampilan hidup, kami membawa mereka ke panjat tebing, berkayak laut, trekking. Petualangannya yang luar biasa. Hidupku di Hong Kong pada dasarnya adalah pendidikan luar ruang. Saya menyerahkan pekerjaan saya di Hong Kong sekitar satu setengah tahun yang lalu ketika saya mendedikasikan hidup saya sepenuhnya untuk perjalanan Becoming Filipino ini. Itu mungkin terakhir kali saya bekerja di sana secara musiman. Pada dasarnya saya meniup semua uang saya dalam perjalanan ini selama dua tahun. Pada dasarnya saya mendanai hal itu dari keyakinan bahwa ini membawa (tidak hanya positif) dalam diri saya tapi juga pada orang lain. Saya benar-benar percaya jika Anda hanya menemukan sesuatu dalam hidup Anda yang membuat Anda bahagia, tapi tidak egois dan itu adalah sesuatu yang membuat orang lain bahagia (dan memberi) pengaruh positif kepada orang lain, Anda hanya mengejarnya dan masuk ke dalamnya. Saya sangat diberkati sekarang karena saya memiliki sebuah tim, sekelompok orang, yang mendukung saya. Tim Kyle merujuk untuk membantunya keluar di acara tersebut, yang dimulai di media sosial melalui BecomingFilipino. Menurut informasi yang diberikan oleh tim Kyles, tuan rumah akan membawa dirinya yang bahagia, bermaksud baik dan positif ke platform baru. Dia akan menyajikan harta nasional dan cerita rakyat biasa, serta sentimen, aspirasi, nilai dan tradisi mereka. Saya sangat gugup saat menciptakan TV, katanya. Ive selalu sangat pendiam dalam mencoba barang baru di dunia produksi. Alasan saya mengatakan itu karena semua yang terjadi dalam dua setengah tahun terakhir sangat nyata Menjadi orang Filipina, yang hidup saya. Itu benar Dalam arti konten, saya sangat terlibat. Saya tidak pernah bekerja keras sepanjang hidup saya. Meskipun ia telah berkeliling Filipina dengan Cagayan de Oro sebagai titik lepas landas, Kyle ingin mempelajari Bahasa Tagalog secara vernakular sehingga ia dapat tenggelam sepenuhnya dalam kehidupan di Filipina. Gusto kong mag-salita ng Tagalog, katanya dengan aksen asingnya yang kental. Aku benar-benar ingin fasih berbahasa Tagalog dan Bisaya. Saya akan, saya sekarang benar-benar kewalahan dengan hal-hal yang saya alami, dan saya tidak memberi waktu untuk (belajar) bahasa itu. Tapi aku akan melakukannya. Beri saya waktu. Setelah disesuaikan dengan baik (berakulturasi) dengan budaya barunya dan memahami beberapa nuansa budaya Filipina, Kyle, yang telah melakukan perjalanan ke 29 negara, mengatakan bahwa ketakutan terbesarnya adalah harus meninggalkan Filipina. Dia menambahkan bahwa dirinya masih bangga menjadi orang Kanada namun menganggap Filipina sebagai rumahnya. Kebahagiaan dan tidak takut untuk berbagi dalam hidup Anda, kata Kyle tentang apa, baginya, menjadi orang Filipina. Dan berbahagialah yang paling ampuh mengambil seseorang dari perspektif asing. Bagi seseorang yang bukan orang Filipina, ini adalah hal nomor satu yang bisa Anda pelajari. Grup Grup, Mark Dixon, Hq, GLOBAL CONSUMER FRAUD MARK DIXON - CEO GROUP REGUS ADALAH SENI SCAM TERBESAR DI ATAS GLOBE Telah dilaporkan melalui Berbagai sumber terpercaya dan mantan klien Regus bahwa GROUP GROUP GROUP REGUS GROUPHQ berada dalam penyelidikan kriminal untuk penipuan, mencuri dana klien, tidak mengantarkan layanan dan pemalsuan dokumen. Jika Anda mempertimbangkan untuk menggunakan layanan perkantoran mereka BERPIKIR DUA KALI sebelum Anda berpisah dengan uang Anda. Para seniman scam internasional ini akan melakukan SEGALANYA untuk tidak memberikan layanan mereka setelah mereka mengumpulkan pembayaran Anda. Selanjutnya tampak bahwa Grup Regus akan mengajukan kebangkrutan segera, karena ribuan pembayaran pelanggan telah dikumpulkan namun klien belum melihat layanan profesional sebagai imbalannya. Jaringan global mereka melihat sekilas pandang yang mengesankan, namun cetakan pertama dalam kontrak mereka begitu pintar ditulis sehingga walaupun TIDAK memberikan layanan perkantoran sesuai kesepakatan kontrak, klien tersebut tertinggal di udara tanpa kemungkinan untuk menerima Uang dikembalikan. Manajer Regus yang memesan chargerdquo tiba-tiba ldquoun-availablerdquo untuk menyelesaikan masalah dan kliennya terdampar di lantai selama berbulan-bulan dengan huruf-huruf yang bagus, namun tidak ada perbaikan layanan. Pembatalan kontrak hanya dilakukan dengan benar dan meminta pengembalian uang karena pelanggaran kontrak oleh Regus Group juga diabaikan. Sebaliknya, klien menerima faktur untuk layanan yang tidak pernah dia perintahkan atau ditandatangani. Atau faktur dikirim dari Regus Group, yang bertanggal beberapa bulan sebelum kontrak layanan ditandatangani. Ini adalah penipuan langsung dan karena itu operasi penipuan ini harus segera dihentikan. JANGAN MEMBAYAR MEREKA SETIAP UANG JIKA ANDA TIDAK BERTANGGUNG JAWAB. ADA PERUSAHAAN LEBIH PROFESIONAL LEBIH BAIK DI SINI YANG AKAN MENAWARKAN LAYANAN MEREKA DAN MEREKA MENYUKAI JIKA ANDA TELAH BERURUSAN DENGAN REGUS DAN ANDA MERASA BAHWA ANDA MEMILIKI VICTIM TERLALU, tolong hubungi Tim Investigasi Wartawan kami. GROUP REGUS ADALAH 100 OPERASI SCAM. - DISINI ADALAH KLIEN LAIN DAN KARYAWAN YANG DIMILIKI TENTANG KELOMPOK REGUS TINGGAL JAUH DARI ARTIKEL SCAM INI Saya dapat mengkonfirmasi keabsahan posting sebelumnya, setiap kata adalah benar. Sewa saya berakhir pada 10312008 dan pada minggu terakhir saya menerima dan menerima faktur dari Regus (Indianapolis, In.) Seharga 850.00, tidak ada daftar atau rincian mengapa saya menerima faktur ini. Hanya satu jumlah dolar tak dikenal. Ketika saya menelepon kantor, Ispoke dengan petugas penagihan yang melakukan pekerjaan yang sangat buruk dalam membantu saya mengidentifikasi rincian faktur penuh. Setelah usaha bersama, saya dapat mengidentifikasi telepon, surat, menutupi biaya selama biaya tranning selama 3 bulan. Setelah keluhan lebih lanjut, general manager menelepon saya hari ini dan tentu saja mengingatkan saya bahwa biaya transisi ini terwakili dengan baik dalam kontrak saya yang saya tandatangani 12 bulan yang lalu. Dan tentu saja saya berpendapat bahwa tidak lama lagi dengan manajer kantor di notifikasi awal kontrak atau percakapan keluar saya, biaya transisi ini harus diungkapkan kepada saya yang menurut saya tidak mengungkap tindakan palsu dan menempatkan Regus di dalam diri saya. Opini sebagai SCAMMER Saya berencana untuk mengejar ini sampai akhir dan ingin semua tahu bahwa Regus dalam kontrak saya salah mengartikan kontrak dan layanan mereka. Kupikir orang Regus semua bicara dan semua sleeze. Aku punya kantor di Regus di Rt 128 dekat Boston. Perusahaan saya membayar banyak untuk itu, tapi saya membutuhkan tempat untuk bekerja jauh dari dua anak kecil di antara perjalanan penjualan. Melalui kata mouht, saya menemukan suite eksekutif lain, Highland-March, di Westborough. Saya sangat menyukai ruang dan orang-orang di sana banyak dan jauh lebih dekat dengan rumah, jadi saya memasukkan pemberitahuan 3 bulan saya di Regus. Saya mulai bekerja di Highland-March segera dari hari ke hari. Staf di sana luar biasa dan harganya hampir setengah dari biaya yang dikenakan Regus. Orang-orang yang benar-benar hebat. Jadi, ini hasil tangkapannya: Saya tidak muncul di Regus selama sekitar 5 minggu, tapi saya masih punya waktu 6 minggu untuk mengikuti kontrak saya dan comapny saya masih membayar biaya bulanan (keterlaluan). Nah, saya pergi ke kantor saya, membuka pintu - dan ada orang lain yang bekerja di sana. Mereka telah mengambil semua barang saya dan memasukkannya ke dalam kotak penyimpanan di sana, dan menjual kantorku langsung dari bawah saya - dan saya masih membayarnya untuk itu saya tidak akan pernah menggunakan Regus lagi. Perusahaan kami membuka kantor baru di Nashville, TN, dan kami telah mencari ruang kantor kecil untuk menampung dua karyawan kami. Saat melakukan penelitian, kami bertemu dengan Regus Group, menawarkan paket semua inklusif dalam satu tagihan bulanan yang mudah. Ini adalah rencana ideal untuk kita. Kami memulai hubungan kami dengan Regus pada bulan Oktober 2008, dan setelah hanya satu bulan, kami sangat kecewa. Kami mulai melihat biaya untuk layanan yang harganya jauh lebih tinggi daripada rata-rata area. Berhubungan dengan General Manager di lokasi itu hampir tidak mungkin. Email dikirim dan panggilan telepon ditempatkan, dan tidak dikembalikan berhari-hari ketika ada kebutuhan mendesak untuk mendapat tanggapan. Setelah kecewa dengan banyak cara, kami memutuskan untuk menghentikan hubungan kami dengan Regus, dan pindah ke sektor swasta dimana istilahnya sedikit lebih baik, dan tagihannya akan lebih mudah ditangani. Kami menerima tagihan akhir kami dari Regus, dan melihat tuduhan bahwa kami tidak pernah setuju untuk membayar. Regus ingin mengenakan biaya ldquoBusiness Continuationrdquo, yang ketika melihat dari atas TC, tidak ada yang pasti kami akan dikenai biaya untuk hal seperti itu. Kami tidak ragu untuk membayar biaya keluar, karena ini standar, tapi kami dikenai biaya yang sangat tinggi. Sementara kita bisa membayar jasa pembersih di suatu tempat sebesar 75,00 untuk membersihkan kantor, Regus menagih kami lebih dari dua kali lipat harga itu. Kami merasa benar-benar kecewa oleh Regus, dan tidak akan pernah berbisnis dengan mereka lagi, juga tidak merujuk orang ke kantor mereka. Gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Apakah ada yang tahu jika Anda menandatangani kesepakatan dengan Regus dan perusahaan Anda bangkrut, dapatkah mereka datang setelah Anda secara pribadi? Saya menyadari bahwa ada tanggapan yang harus divalidasi oleh seorang pengacara, dan lain-lain. Saya kembali melakukan kesepakatan Regus saya 8 bulan yang lalu setelah 6 bulan Kontrak, lalu ekonomi membuat bisnis saya menjadi kacau. Saya memberi tahu pada bulan Februari bahwa saya akan mengosongkan dan mengosongkan pada bulan Maret. Saya membayar sewa bulan Maret namun mengirim 2 pembeli rahasia pada akhir Maret. Mereka TIDAK menunjukkan tempat saya. Saya adalah pemilik tunggal dan kesepakatan ditandatangani dalam nama perusahaan dan ditulis dalam nama perusahaan. Tidak ada jaminan pribadi atas kesepakatan tersebut. Saya menawarinya 75 pembelian dan mereka bilang tidak. Ada yang mengalami hal seperti ini gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt ini. Kami pindah ke Regus HQ di Tulsa, OK pada November 2006. Sepanjang waktu kami menyewa ruang kantor kami, mereka sepertinya muncul dengan misc. Biaya untuk segala macam hal. Ketika kami pindah mereka dikenakan biaya kami 2000 dan mereka tidak bisa memberitahu kami apa semua tuduhan itu bahkan untuk dan kemudian meletakkan biaya keterlambatan pada tagihan kami sementara mereka mengambil selamanya untuk penelitian apa biaya kami. Ini dia, 5 bulan setelah kami pindah, dan kami baru saja menerima faktur LAIN untuk ongkos kirim dan persediaan dari biaya Bisnis Continuation yang tidak kami ketahui saat kami menandatangani kontrak. Ini adalah biaya bagi mereka untuk meneruskan surat Anda (Anda tidak punya pilihan, semua surat yang masuk terdaftar sebagai satu suite, sehingga Anda tidak bisa mencegat kantor pos) tidak hanya bertanggung jawab untuk meneruskan surat Anda, mereka mengenakan biaya untuk ANDA Ongkos kirim dan persediaan yang mereka gunakan. Sekarang kami membayar 200 ongkos kirim 35 karena mereka menampar dua biaya keterlambatan setelah tidak menagih kami tepat waktu. Oh, apakah saya menyebutkannya, itu 5 bulan kemudian dan kami tidak menerima uang jaminan kami dari saat kami pindah. Saya TIDAK akan merekomendasikan RegusHQ kepada siapapun. Gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. POST INI JIKA DARI KARYAWAN EX-KARYAWAN GROUP MANAJEMEN REGUS GROUPHQ. JIKA INI TIDAK CUKUP PERINGATAN UNTUK SEGALA KLIEN UNTUK TINGGAL JAUH DARI OPERATOR SCAM INI, MAKA KITA TIDAK TAHU APA ITU dulu saya bekerja untuk Regus dan saya harus sependapat bahwa sayangnya, apa yang tertulis di atas adalah benar. Ketahuilah bahwa dengan beralihnya ekonomi, tekanan pada manajer untuk mengabaikan area utama kontrak dan kemudian bersembunyi di balik cetakan bagus akan meningkat. Sebelumnya, manajer diizinkan untuk mendiskusikan biaya tersebut. Sebagian besar melakukannya, beberapa tidak. Ledakan keluhan, menurut saya, adalah akibat langsung dari tekanan yang sekarang mereka rasakan untuk dijual dengan harga berapa pun - pelanggan dihindarkan. Begitu Anda berada di dalam diri Anda dan itulah pendirian yang akan diambil perusahaan. Saya pergi setelah bertahun-tahun bersama perusahaan ini ketika akhirnya saya bosan berperang melawan praktik semacam itu, seperti juga banyak manajer lain dalam 8-12 bulan terakhir ini. Sayangnya, banyak orang yang menempatkan pelanggan terlebih dahulu sudah tidak ada lagi. Pergi ke careerbuilder - mereka tidak bisa mempekerjakan orang dengan cukup cepat untuk menghentikan pendarahan. Saya menganggap diri saya salah satu yang beruntung telah pergi cukup awal untuk menghindari inisiatif baru yang sangat mengurangi insentif, mendorong pertengkaran dan manajemen pelanggan yang buruk. Perusahaan ini memiliki potensi untuk menjadi hebat namun didorong ke dalam ketakutan dan keserakahan. Jika Anda perlu menandatangani kontrak dengan bangunan RegusHQ, bacalah kontraknya secara menyeluruh dan TANYAKAN TENTANG SETIAP BIAYA SATU-SATUNYA YANG TERDAFTAR DAN SETIAP MATI UNTUK PENERBANGAN. Tampaknya lebih mungkin daripada tidak dari komentar di atas bahwa mereka tidak akan memeriksanya dan Anda pasti akan membayarnya untuk itu. HQ adalah perusahaan hebat sekali. Sungguh menyedihkan melihat apa jadinya. Gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Regus meminta hampir 3600 uang jaminan untuk kontrak 3 bulan. Mark Green, manajer yang tidak kompeten di 5 Penn Plaza meyakinkan saya bahwa setiap sen akan dikembalikan. Pada pertengahan Maret, saya mengupgrade kantor saya dari ruang 1200month ke 2100month room. Selama upgrade saya, Mark Green mengatakan kepada saya bahwa dia akan membebaskan biaya yang terkait dengan upgrade. Yang mengejutkan, saya menerima tagihan 2400 untuk bulan Maret (saya berharap menerima tagihan 1650 sejak saya pindah pertengahan maret). Saya bertanya pada Mark Green apa yang telah terjadi. Dia mengatakan kepada saya bahwa dia tidak yakin, tapi bahwa dia telah menghabiskan dua jam semalam untuk menyesuaikan tagihan saya dengan mimpi buruk yang telah dimulai. Ketika Mark Green tidak dapat menyelesaikan tagihan saya pada bulan April (setelah kembali dengan banyak alasan, dia tidak punya waktu untuk melihat-lihat tagihan saya), saya mengatakan kepadanya bahwa sejak kontrak 3 bulan saya akan berakhir pada tanggal 1 Mei, saya berada Siap untuk pergi jika dia tidak dapat menangani tagihan saya. Mark Green, yang frustrasi karena kurangnya pemahaman tentang sistem penagihan perusahaannya sendiri, mendelegasikan tugasnya kepada Cathy DeFrenza, manajer lain yang tidak mengerti sistem penagihan perusahaannya sendiri. Cathy meyakinkan saya bahwa dia siap untuk menyelesaikan tagihan saya pada hari yang sama. Saya sangat senang mendengarnya. Tentu saja, Cathy lenyap. Dia bertugas juri selama lebih dari dua minggu. Setelah menghubungi Mark Green untuk menanyakan apa yang telah terjadi, berulang kali saya diberitahu bahwa Cathy akan memberi saya telepon. Cathy tidak pernah melakukannya. Pada tanggal 1 Juni, Mark Green mengatakan kepada saya bahwa dia tidak lagi bertanggung jawab atas tagihan saya dan bahwa tanggung jawab tersebut telah diangkat ke kantor pusat perusahaan Regus. Saya menghubungi kantor pusat perusahaan Regus dan karyawan lain yang tidak tahu mengapa Mark Green telah meneruskan informasi ini menjawab telepon saya. Dia memberi tahu saya bahwa saya dikenai biaya kelanjutan bisnis 1000 dan uang jaminan saya tidak akan dikembalikan sampai saya menyelesaikan akun saya. Tidak ada harapan tersisa. Saya tidak punya orang untuk berbicara tentang tagihan saya yang terlalu mahal pada bulan Maret. Regus juga menuduh saya mengenakan dan mengenakan biaya untuk kantor yang telah saya gunakan selama tiga bulan. Kantor itu praktis baru ketika saya pergi Jadi, inilah saran saya: Jangan pergi ke Regus jika Anda menginginkan sistem penagihan yang jujur. Saya menemukan bahwa ada banyak kantor yang lebih baik dengan jendela (tidak ada). Jika Anda memasukkan 3600 uang jaminan, ketahuilah bahwa Anda mungkin akan mendapatkan 1000 back atau NOTHING AT ALL. Gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Saya mengkonfirmasi hal ini juga. Saya bodoh dan menandatangani dua perjanjian dengan mereka. Yang pertama adalah untuk kantor selama 600 bulan. Saya tidak pernah membayar kurang dari 1200 untuk sewa itu. Pada akhirnya, saya dipukul dengan nuansa virtual virtual. Saya kemudian benar-benar membutuhkan kantor karena alasan yang tidak masuk akal, jadi saya menandatangani kontrak 3 bulan untuk 205 bulan pada dasarnya sebagai lemari sapu. Ini berubah menjadi kontrak 4 bulan karena mereka tidak menghitung sebagian bulan sebagai bagian dari persyaratan dan tentu saja saya tidak pernah membayar kurang dari 525 sebulan untuk sewa tersebut. Aku harus memperpanjangnya sekali dan tentu saja pergi untuk tambahan 4 bulan, bukan tiga. Nah, Setelah 5 bulan saya pindah ke kantor yang lebih tradisional dan mengira saya akan membatalkan telepon tambahan dan biaya internet dan hanya memakan biaya 205 untuk sisa masa sewa. Mereka mengatakan kepada saya bahwa saya tidak dapat membatalkan telepon atau internet dan dalam kontak saya, saya merasa sangat jijik sehingga saya tidak lagi melihat kontraknya lagi untuk mengetahui apa kelinci yang mereka tarik keluar dari topi mereka (seperti kelanjutan virtual). Saya membayangkannya dengan mereka dan Irsquoll tidak pernah berbisnis dengan mereka lagi. OH Sewa saya dibayar melalui kartu kredit. Nah, bulan lalu (bulan TERAKHIR saya pernah, syukurlah), kartu kredit saya ditolak. Mereka menuduh saya kartu kredit menolak biaya. Hahaha pernahkah kamu mendengar hal seperti itu Orang-orang ini memiliki sedikit keberanian untuk mengatakan sedikit pun. Gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Saya mengkonfirmasi hal ini juga. Saya bodoh dan menandatangani dua perjanjian dengan mereka. Yang pertama adalah untuk kantor selama 600 bulan. Saya tidak pernah membayar kurang dari 1200 untuk sewa itu. Pada akhirnya, saya dipukul dengan nuansa virtual virtual. Saya kemudian benar-benar membutuhkan kantor karena alasan yang tidak masuk akal, jadi saya menandatangani kontrak 3 bulan untuk 205 bulan pada dasarnya sebagai lemari sapu. Ini berubah menjadi kontrak 4 bulan karena mereka tidak menghitung sebagian bulan sebagai bagian dari persyaratan dan tentu saja saya tidak pernah membayar kurang dari 525 sebulan untuk sewa tersebut. Aku harus memperpanjangnya sekali dan tentu saja pergi untuk tambahan 4 bulan, bukan tiga. Nah, Setelah 5 bulan saya pindah ke kantor yang lebih tradisional dan mengira saya akan membatalkan telepon tambahan dan biaya internet dan hanya memakan biaya 205 untuk sisa masa sewa. Mereka mengatakan kepada saya bahwa saya tidak dapat membatalkan telepon atau internet dan dalam kontak saya, saya merasa sangat jijik sehingga saya tidak lagi melihat kontraknya lagi untuk mengetahui apa kelinci yang mereka tarik keluar dari topi mereka (seperti kelanjutan virtual). Saya membayangkannya dengan mereka dan Irsquoll tidak pernah berbisnis dengan mereka lagi. OH Sewa saya dibayar melalui kartu kredit. Nah, bulan lalu (bulan TERAKHIR saya pernah, syukurlah), kartu kredit saya ditolak. Mereka menuduh saya kartu kredit menolak biaya. Hahaha pernahkah kamu mendengar hal seperti itu Orang-orang ini memiliki sedikit keberanian untuk mengatakan sedikit pun. Gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. HQ Global WorkplacesRegus Group Complaints ndash Fraud, Pencurian Karyawan Identitas HQ Global WorkplacesRegus Group Fraud, Pencurian Karyawan Identitas Saya baru saja kembali dari misi militer saya di Irak sebagai satu dari ribuan tentara Amerika Serikat dan bersyukur untuk bergabung kembali dengan keluarga saya, namun khawatir Tentang bagaimana saya akan mendukung mereka. Saya meminjam 1350 dari orang yang dicintai dan kemudian menambahkan dana ke rekening bank saya. Dalam beberapa menit, saya menemukan bahwa sebuah perusahaan bernama HQ Global Workplaces telah menagih akun saya 326.00. Ketika saya menelepon perusahaan kartu saya untuk menanyakan dan membantah tuduhan tersebut, mereka menyarankan agar saya menghubungi pedagang itu terlebih dahulu. Ketika saya menelepon pedagang (Tempat Kerja Global HQ) mereka memberi tahu saya bahwa mereka telah menagih kartu saya karena seseorang yang menggunakan nama yang berbeda selain saya, telah memesan beberapa jenis layanan kantor virtual. Mereka menolak mengembalikan uang itu ke kartu saya meskipun saya mengatakan kepada mereka bahwa saya bukanlah orang yang melakukan transaksi. Saya menawari mereka bukti identitas saya dan bahkan menawarkan untuk mengirimkan fotokopi id saya dan kartu kredit saya untuk menunjukkan bahwa nama di kartu saya bukanlah nama yang digunakan untuk melakukan transaksi. Saya juga menawarkan untuk memberi mereka saya baru saja kembali dari militer dan tidak mungkin melakukan transaksi. Sayangnya saya harus meluangkan lebih banyak waktu dan uang untuk membawa mereka ke pengadilan 039 tapi sementara itu, saya masih berusia 1350 dan uang sewa saya jatuh tempo. Klausa pengecualian dan batasan - Kontrak komersial DAN STRATEGI REGUS YANG MENYUSUI Dalam pembaruan komersial bulan Juni 2007, kami melaporkan keputusan Regus (UK) Ltd -v- Epcot Solutions Ltd 2007 EWHC 938 (Comm) di mana klausa pengecualian dalam standar pemasok Istilah dianggap tidak masuk akal berdasarkan bagian 3 dari Ketentuan Ketentuan Kontrak Tidak Sehat 1977 (UCTA). Pengadilan mencapai pandangan ini dengan alasan bahwa klausul tersebut meninggalkan pelanggan, Epcot, tanpa pemulihan nyata karena pelanggaran kontrak. Dalam sebuah penilaian baru-baru ini (2008 EWCA Civ 361), Pengadilan Banding menguatkan klausula dan penting untuk memahami alasannya. Epcot, penyedia pelatihan TI kecil, menyewa akomodasi kantor servis berkualitas tinggi dari Regus selama beberapa tahun namun hubungannya dirusak oleh sejumlah masalah, termasuk ketidakmampuan sistem pengkondisian udara di tempat yang akhirnya menyebabkan klaim Epcot. Kerusakan substansial Regus berusaha untuk mengandalkan klausa pengecualian dalam persyaratan standarnya, bagian yang relevan adalah sebagai berikut: Kami tidak akan dalam keadaan apapun bertanggung jawab atas kehilangan bisnis, kehilangan keuntungan, kehilangan tabungan yang diantisipasi, kehilangan atau kerusakan pada Data, klaim pihak ketiga atau kerugian konsekuensial. Nasabah disarankan untuk memastikannya. Kami akan bertanggung jawab. Sampai maksimum sebesar 125 persen dari total biaya yang dibayarkan berdasarkan persetujuan Anda. Atau pound50.000 (mana yang lebih tinggi), sehubungan dengan semua kerugian, kerusakan, biaya atau klaim lainnya. Di Pengadilan Banding, Rix LJ berpendapat bahwa hakim pengadilan telah keliru mengenai cakupan klausul dan pengobatan Epcot0 yang tersedia. Rix LJ menunjukkan bahwa ukuran kerugian yang jelas dan utama untuk AC yang rusak adalah berkurangnya nilai layanan yang diberikan - yaitu perbedaan antara nilai kantor ber-AC dan kantor yang tidak ber-AC. Meskipun anggota badan pertama dari klausul mengecualikan beberapa kepala rugi, terutama hilangnya keuntungan dan kerugian konsekuensial, hal itu membuat kerugian utama ini tidak tersentuh. Dikatakan bahwa anggota badan pertama tidak beralasan karena beroperasi dalam keadaan apapun, yaitu bahkan dalam kasus penipuan Regus atau tindakan yang disengaja. Ini adalah sebuah kesalahan. Kewajiban penipuan atau kebencian akan selalu diterima karena pihak saling bertikai dalam ekspektasi transaksi jujur. Kemungkinan ekstrem atau jarak jauh seperti ini seharusnya tidak menjadi fokus utama saat menilai klausa untuk kewajaran. Melihat faktor kewajaran UCTA, Rix LJ menunjukkan bahwa CEO Epcot0 adalah seorang pebisnis cerdas dan berpengalaman yang sangat menyadari persyaratan standar Regus0 dan menggunakan pengecualian serupa untuk dirinya sendiri. Tidak ada ketidakmerataan daya tawar, seperti yang ditunjukkan oleh pola negosiasi dan kesadaran jelas Epcot tentang penyedia alternatif. Sedangkan untuk asuransi, akan jauh lebih mudah bagi Epcot untuk memastikan kerugian yang disebutkan di anggota badan pertama. Secara keseluruhan, anggota badan pertama memenuhi persyaratan kewajaran dan angka yang lebih tinggi dari 125 persen atau pound50.000 yang ditentukan dalam anggota badan kedua, sebenarnya digambarkan sebagai dermawan. Hakim pengadilan pada awalnya menyatakan bahwa bagian pertama dari klausul tidak dapat diputus dan oleh karena itu semuanya gagal. Pada saat banding, telah dikabulkan bahwa keparahan mungkin terjadi, membiarkan anggota badan kedua tetap utuh. Rix LJ menyetujui pendekatan ini, terlepas dari fakta bahwa klausa tersebut tidak dibagi dalam sub-klausa terpisah, karena kedua anggota badan tersebut saling terkait satu sama lain dan memiliki tujuan yang berbeda (yaitu seseorang tidak bertanggung jawab, dan yang lainnya membatasinya). Siapa pun yang persyaratan standarnya termasuk topi jenis ini akan diyakinkan oleh sikap Pengadilan Banding. Pengacara juga dapat menyaring beberapa panduan penyusunan dari keputusan tersebut. Secara khusus, klausa harus dipecah menjadi sub-klausa terpisah, sedapat mungkin, dengan penomoran yang jelas untuk membedakannya, dan disusun sehingga mereka mampu berdiri sendiri jika satu bagian dilepaskan. Ini harus didukung oleh klausa severability di piring boiler. INI HANYA PERINGATAN LAIN UNTUK TINGGAL JAUH DARI GROUP MANAJEMEN REGUS ANDOR HQ GROUP. Ini GUYS AR CROOKS gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. GROUP REGUS ADALAH OPERASI SCAM TERBESAR SECARA GLOBAL. - DISINI LEBIH FACTS DARI KLIEN REGUS DAN EX-KARYAWAN PERINGATAN REGUS GROUP. TINGGAL JAUH DARI ARTIKEL SCAM INI gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Keluhan Pengaduan Kantor Regus - Umpan dan ganti Tempat Tinggal Regus Office Umpan dan beralih Sebelum menandatangani kontrak saya dengan Regus, Mark Sinclair (Manajer Umum) meyakinkan saya bahwa tidak akan ada biaya tambahan tambahan. Saya diberitahu oleh pesaing bahwa Regus memiliki biaya tersembunyi dan tidak pergi bersama mereka selama penelitian saya untuk menemukan ruang kantor temporer. Kontrak saya selama 3 bulan. Selama minggu terakhir dari kontrak saya, saya mengirim email dan secara pribadi bertanya kepada manajer Operasi, Marybeth Catinella jika saya harus menandatangani, meninjau, menyelesaikan perjalanan terakhir, dan hal lain sebelum kencan terakhir saya sehingga saya tidak mendapatkan tuntutan lain, lalu apa yang saya Sudah dibayar Marybeth Catinella bilang jangan khawatir, semuanya baik-baik saja dan saya harus menerima deposit saya dalam 30 hari. Pada hari ke 30 saya menerima tagihan untuk 1032.50. Setelah penelitian lebih lanjut, saya menemukan bahwa kontrak tersebut memiliki klausul dengan JADWAL FOKUS TIDAK tentang melanjutkan penyiapan bisnis. Saya bertanya kepada Mark Sinclair tentang biaya dan dia hanya membalas email saya baru saja menerima kabar dari atasan saya bahwa Regus tidak dapat melepaskan biaya kesinambungan bisnis yang diuraikan dalam bagian 23 dari syarat dan ketentuan perjanjian layanan. Aku pemilik usaha kecil. Setiap dolar berarti saya menerima JAMINAN dari General Manager yang meyakinkan saya bahwa tidak akan ada biaya lain kecuali 600 per bulan dan meyakinkan saya bahwa pesaingnya berbohong. Ketika saya bertanya kepada Manajer Operasional apakah saya perlu melakukan sesuatu untuk memastikan setoran penuh saya tanpa biaya lain, dia menyatakan bahwa tidak perlu khawatir, semuanya baik-baik saja. Seharusnya saya mengakhiri kontrak saya saat menerima faktur pertama dengan biaya yang disepakati lebih tinggi dari 600 TAPI lagi saya dijual oleh General Manager, Mark Sinclair. Saya sangat kecewa karena saya tertipu dan tidak diberitahu semua informasi dari General Manager dan Operations Manager (Mark Sinclair dan Marybeth Catinell). Saya ingin memperingatkan orang lain tentang biaya tersembunyi Regus dan umpan dan beralih taktik penjualan. Gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Lebih Banyak Klien Komentar tentang Teknik Penipuan Regus CEO Mark Dixon 141 hari yang lalu oleh Sara S 1 Votes Regus adalah ripper TERBESAR di dunia. Mereka menuduh kami dari sini di Cupertino selama satu tahun keanggotaan dan tempat itu segera ditutup. Sekarang, mereka telah menajiskan uang kita dan tidak ada pengembalian uang yang dikeluarkan. Saya FURIOUS. JANGAN MEMBAYAR DIME KE REGUS BUSINESS CENTERS. PLS MENJAGA UANG ANDA JAUH DARI PENIPUAN INI. SIAPA SAJA INGIN MEREKA MEREKA KITA TAHU. I AM ALL FOR IT 119 hari yang lalu oleh twinkle1000 1 Votes Ya, saya setuju sama sekali bahwa saya memiliki pembunuhan dengan seseorang di Inggris saat ini yang telah memberikan tipuan palsu dari sebuah layanan dan tidak akan melakukan sesuatu tentang hal itu yang sangat merugikan saya. bisnis. Steer clear dari Regus 69 hari yang lalu oleh IhateRegus 1 Votes Saya setuju dengan semua hal yang telah dinyatakan Kami terkena biaya yang sama yang tidak kami ketahui Mereka adalah penipuan dan ada sesuatu yang ilegal mengenai apa yang mereka lakukan. Saya setuju, tetap bersih dari Regus. 9 hari yang lalu oleh Hardworker 1 Votes Me too. Saya sudah berbisnis selama 10 tahun dan mendaftar selama setahun dengan Regus telah terbukti menjadi kesalahan terbesar yang pernah saya lakukan. Saya ingin setuju bahwa mereka adalah rip-off TERBESAR di dunia - tolong baca dan baca lagi apa saja yang Anda tanda tangani dengan mereka dan mereka juga tipuan layanan. Saya sangat menyarankan orang lain untuk tidak membuat kesalahan yang saya buat dengan mendaftar bersama mereka. Dan iya, saya suka menggugat mereka. Saya juga punya kasus yang bagus. Apakah ada yang punya alamat email Mark Dixons Dia adalah CEO Perusahaan absolut ini. 9 hari yang lalu oleh Hardworker 1 Votes Me too. Saya sudah berbisnis selama 10 tahun dan mendaftar selama setahun dengan Regus telah terbukti menjadi kesalahan terbesar yang pernah saya lakukan. Saya ingin setuju bahwa mereka adalah rip-off TERBESAR di dunia - tolong baca dan baca lagi apa saja yang Anda tanda tangani dan mereka juga tipuan layanan. Saya sangat menyarankan orang lain untuk tidak membuat kesalahan yang saya buat dengan mendaftar bersama mereka. Dan iya, saya suka menggugat mereka. Saya juga punya kasus yang bagus. Apakah ada yang punya alamat email Mark Dixons Dia adalah CEO Perusahaan absolut ini. Gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Regus Business Centers are Fraud Centers Posted: 2009-03-10 by Attorney I am an attorney on a tight budget with little time to deal with office-type issues, which is why I opted for the Regus Business Centers in Chicago. The ads are nice and show happy, content clients. What a lie From slowfreezing internetserver issues to poorly trained staff and nasty management, I would not wish this work environment on anyone. The situation only got worse when construction began in the building (bc the Merc left) and I requested Regus039 assistance in enforcing the building agreement that no drilling or loud pounding take place between 8am - 5pm. Such noise made it difficult to conduct phone conferences and for clients to visit. Regus039 solution: move to a new office in the Regus family. nevermind that March is the BUSIEST and most maddening month for my type of law practice. I don039t have time to move Today, while I informed Tara (30 S. Wacker manager) and Lynn (assistant manager) that I am extremely busy and do not have time to deal with the issue of moving offices due to the construction noise at the location, both nonetheless ndash and despite my request that they simply do their jobs and end the excessive noise - opted to lsquodrop byrsquo to further discuss. As I reiterated my need to leave the office to get work done (and was in the process of packing up to go work at home), the conversation grew heated and I asked Lynn to leave (as she was the one who misrepresented that the construction noise would end on Friday of last week). Lynn then informed me (in Tararsquos presence) that the office was ldquoher office, toordquo and refused to leave. If this is the case, then what have I been paying for. If I am not allowed a private (or even semi-private) space, then I do not think we are seeing eye-to-eye on the meaning of an office. I also did not appreciate Tararsquos snarky comments that she ldquodidnrsquot hear anythingrdquo while in the office and that ldquono other clients have complained.rdquo Note. that last one is a whopper (not at all true). When the building inspector and police stopped by last week, the noises were audible ndash as they were when I sent each e-mail to Tara and Lynn documenting the noise. I experienced all of 15 minutes of quiet in the office since 9:15 am today, and then later when the noise subsided after 11:00 am when Tara and Lynn, uninvited, interrupted my work. I am voicing dissatisfaction with the way construction noise complaints have been handled at this location and the general attitude and confrontational nature of the manager. I have made little progress speaking with persons from Regus on the phone lines and doubt I will make much progress until my lease is up in October. I would not recommend Regus to another attorney ndash not after today. gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. 50 days ago by Lewis 0 Votes It has Regus written all over it. We have experienced real issues with this office provider the level of service for one is exceptionally poor. We039d recommend that you dispute the invoices because you too have expectations. 10 hours 21 minutes ago by HoustonEngineer12 0 Votes In addtion and to others considering using Regus beware, they are deceptive in that they do not completely disclose terms. In my case I had requested a flat 3 month term as I needed a temporary officemeeting room for 1 meeting. Their Agent, agreed that they could do this and that at my discretion, services could be expanded andor renewed. After 45 days passed, I contacted them to make sure they understood that my term was for 3 months and no longer. Their response was that accordding to the terms of the contract, I owed them a 60 day notice prior to termination or the contract automaticaly renewed. After re-reading the fine print of the contract I noticed that this was indeed, stated. I offered to pay an additional 30 days lease to satisfy the notice however they refused. Also stated in the contract was that upon renewel rates may change without notice. There are a number of consumer complaints and Regus is not an accredited (or very credible) company. gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. REGUS COMPLAINTS bull Location: Phoenix. AZ. United States About Me A former (recently) 2year tenant of the PV Center in Phoenix. Months of issues with poor maintenance, no internet for days, poor staff response and amenities that did not work. Negotiated out of the contract early, however then to be charged 750Mo for phone transfers and answering I did not have while a tenant and mail forwarding that had already been transferred. To date - no mail has been forwarded and we have been out of the facvility for over two weeks. Instead of a 100station charge (we had two stations) - we were assessed 375 for moving out. Anyone have issues like this gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Post a Comment On: REGUS COMPLAINTS Others Who Have Been Bound By Contract 6 Comments - Show Original PostCollapse comments Anonymous said. We had the exact same problem. Regus referred us to paragraph 23 of the agreement in mice type. 100 per workstation for wear and tear and an additional 825 for a business continuation that we didnrsquot even use. Also, the deposit takes months to get back. We will never lease from Regus again. December 14, 2007 8:38 AM gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. kaistudios said. This is complaint about Los Angeles (RegusHQ) charged me extra services without consulting with me first to my card on file they wouldn039t refund my money on my request and even says that I need to keep the services for 3 months. They will try and sign you up for a long term contract which will bind you to their costly and ineffective service for what initially appears to be a discounted fee that will cost you greatly later. I never able to get in touch with a decent manager and its impossible to close the account once established. that was a big mistake to sign up with this guys and I lost lots of business because of them. Their system seem to be built on commissions to unsuccessful real estate agents so their is no interest in giving good service or long term relationship marketing but selling as high as possible. save yourself and go somewhere else. March 18, 2009 6:57 PM gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Our company was opening a new office in Nashville, TN, and we had been searching for a small office space to accommodate our two employees. While doing research, we came across the Regus Group, offering us an all-inclusive package in one convenient monthly bill. This was an ideal plan for us. We began our relationship with Regus in October 2008, and after just one month, we were highly disappointed. We began seeing charges for services that were priced much higher than the area average. Getting in touch with the General Manager at that location was nearly impossible. Emails were sent and phone calls placed, and were not returned for days when there was an urgent need for a response. After being disappointed in so many ways, we decided to terminate our relationship with Regus, and move to the private sector where terms were a bit better, and the bills would be more manageable. We received our final bill from Regus, and saw charges that we never agreed to pay. Regus wanted to charge us a ldquoBusiness Continuationrdquo fee, which, when looking over the TC, there was nothing specified that we would be charged for something like that. We had no qualms about paying an exit fee, as this is standard, but we were charged an exorbitant amount. While we could have paid a cleaning service somewhere in the amount of 75.00 to clean the office, Regus charged us more than double that price. We felt really let down by Regus, and will never do business with them again, nor refer anyone to their offices. March 31, 2009 8:02 AM gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Regus is crooked and dishonest and you should never sign with them. They sell you on the flexibility and in all in one package that will save you money. They use a terms and conditions she in microscopic print that contains things like an automatic renewal. Regus is dispicable and I suspect very soon they will face a class action lawsuit for their shady ways. The use low cost uneducated people to answer the phone that are far from professional. They will never follow up with you near renewal hoping you will miss the automatic renewal and be forced into a whole new term. NEVER, EVER use Regus. June 2, 2009 8:53 PM Anonymous said. I work for regus in Australia and it is June 9, 2009 3:04 AM It has been reported through various reliable sources and ex-Regus clients as well as ex-employees that the REGUS GROUPHQ MANAGEMENT GROUP is under criminal investigation for fraud, stealing of clients funds, non-delivery of services and falsification of documents. The list of client and ex-employee complains is getting longer everyday. Should you consider using their office services THINK TWICE before you part with your money. These international scam artists will do EVERYTHING not to deliver their services after they collected your payments. It further appears that the Regus Group will be filing for bankruptcy very soon, due to the fact that thousands of customer payments have been collected but clients have not seen any professional services in return. Their global network looks at the first glance impressive, however the ldquosmall printsrdquo in their contracts are so clever written that even if they do NOT deliver the office services as contractually agreed on, the client is left lsquohanging in the airrsquo without any possibility to receive his money refunded. The Regus managers ldquoin chargerdquo are suddenly ldquoun-availablerdquo to solve any problems and the client is ldquodragged over the floorrdquo for months with ldquoexcuse lettersrdquo but no improvement of service takes place. Cancellation of contracts are simply ldquoignoredrdquo and requests refunds due to breach of contract by the Regus Group are ignored too. Instead the client receives invoices for services he never ever ordered or signed for. Or invoices are sent from the Regus Group, which are dated months before the service contract was even signed. This is outright fraud and the therefore this scam operation must be stopped immediately. DO NOT PAY THEM ANY MONEY IF YOU DONrsquoT WISH TO BE THE NEXT VICTIM. THERE ARE FAR MORE PROFESSIONAL COMPANIES OUT THERE WHO WILL GLADLY OFFER YOU THEIR SERVICES AND THEY DO DELIVER IF YOU HAVE EVER DEALT WITH REGUS AND YOU FEEL THAT YOU ARE A VICTIM TOO, please contact our Investigative Journalist Team. gtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgtgt. Hundreds of (Ex) Employees of the corrupt Regus Group, owned by Mark Dixon report on fraudulent business techniques, lousy customer support and a horrible working environment. Our advice: RUN. Host What do you think -- is this company going to survive and thrive Are they looking to expand their staff, or do you think layoffs are inevitable How does RegusHQ stack up against the competition Reply - Report abuse Deisi T. in Dallas, Texas 27 months ago I agree. Regus HQ has a very toxic working environment. Very poor customer care and full of idiots. Not many people stay long, that039s why there are so many opening in this company. - Was this comment helpful Yes (18) No (2) Reply - Report abuse M. Dixon in Dallas, Texas 27 months ago Definitely not a company to waste your precious time - Was this comment helpful Yes (15) No (2) Reply - Report abuse M. Sorum in Dallas, Texas 27 months ago I agree This company is making a killing off their employee039s. If I had no other alternatives, I would rather work at a fast food place. AT least there you will get a little respect and a discounted or free lunch. - Was this comment helpful Yes (16) No (2) Reply - Report abuse Yankees in New York, New York 8 months ago Hard Worker in Dallas, Texas said: Don039t work for this company I have never seen a HR department so paralysed and disrepectful The management does not know how to treat employee. Regus HQ sucks True I thought it was just a NYC thing. But obviously it isn039t. To get ahead you have to be a backstabbing gossipy bitter hussy. - Was this comment helpful Yes (18) No (10) Reply - Report abuse The Rooster of Illusion in Margaritaville, Oregon 5 months ago Hard Worker in Dallas, Texas said: Don039t work for this company I have never seen a HR department so paralysed and disrepectful The management does not know how to treat employee. Regus HQ sucks Do NOT work for this company. I am currently employed by this firm and it has been a huge dissappointment all around. The Area Director in our Region has not left her home in years and only visits the business centers to conduct quarterly audits. Lazy, ABRUPT WOMAN. The HR Department is serving to protect the COMPANY not the employees. Corporate are paper pushers those in the field in the business centers are the ones who actually work. If you are looking, LOOK ELSEWHERE. - Was this comment helpful Yes (21) No (3) Reply - Report abuse The Rooster of Illusion in Margaritaville, Oregon 5 months ago Yankees in New York, New York said: True I thought it was just a NYC thing. But obviously it isn039t. To get ahead you have to be a backstabbing gossipy bitter hussy. The entire firm gossips. The Area Director in our Area Gossips to her General Managers about OTHER General Managers who of course share the Area Directors ABRUPT words amongst each other. Horrible Horrible atmosphere. If you work in this company, do the best you can in your business center until you can find another job. - Was this comment helpful Yes (20) No (2) Reply - Report abuse The Rooster of Illusion in Margaritaville, Oregon 5 months ago Host said: What do you think -- is this company going to survive and thrive Are they looking to expand their staff, or do you think layoffs are inevitable How does RegusHQ stack up against the competition They are on the way to another financial disaster if they do not cut out the middle men, paper pushing, useless higher-ups. - Was this comment helpful Yes (18) No (3) Reply - Report abuse Olympia in Dallas, Texas 5 months ago Olympia in Dallas, Texas said: I was a recent victim of Regus HQ. I want to agree and confirm everything that Deis T. said about it being a toxic environment, and they are all paralysed and desrespect others. They are also an unstructured environment with no true training guidelines, and the HR Office is in Addison, so if a new employee makes one honest mistake and that employee knows it can be corrected, you won039t have enough time to report to HR that you were written up unjustifiably. Also, I was promised a complete and extensive training tool called brainsharks. Suddenly it was stopped because the center Operations Manager went on a leave of absence for one month. Then suddenly the GM didn039t have time to train me and I was suddently learning things by improv. Basically, they blamed me for not learning fast enough. Hello, I039d only been there for a couple of months and they were making this accusation. The managers also backstab, so don039t be chummy with them should you accept this challenge. However They don039t care if certain people learn differently also. It039s definitely not a great environment, especially if you have catty and selfish women working above you. If you decide to take on this challenge, just watch out for the managers and the receptionist in the building. The receptionist is just as bad. I also agree with Deisi T that the HR Dept is also paralysed and don039t treat people with respect. The last day that the operations manager said, We need to see you was the only day I ever met the HR Manager. During the meeting the HR Manager was coarse and disrespectful. I tried my best to explain that I was not trained correctly as I should have been during the absence of the Operations Manager, and naturally she took their side, so I quit on this day. If you are making a final decision on getting hired here, think twice. Basically, don039t work for Regus HQ Las Colinas. Kudos to you if you accept this challenge just don039t be friends with them. - Was this comment helpful Yes (13) No (1) Reply - Report abuse BryanOllet in Dallas, Texas 2 months ago Very toxic work environment I predict that they will be bankrupt in 3 years. If you are working for Regus and experiencing its oppression, believe in yourself and quit It039s NOT worth your health. You were created to be intelligent, fulfilling, and moral. I don039t know the leadership of this company, but I see its rotten fruit and it stinks to high heaven. There will be 1 of 2 responses to our posts: either the owners of Regus will get furious and seek further suppression or their eyes may be opened that they have a pandemic problem on their hand. - Was this comment helpful Yes (11) No (1) Reply - Report abuse regusintexas in houston, Texas 2 months ago BryanOllet in Dallas, Texas said: Very toxic work environment I predict that they will be bankrupt in 3 years. If you are working for Regus and experiencing its oppression, believe in yourself and quit It039s NOT worth your health. You were created to be intelligent, fulfilling, and moral. I don039t know the leadership of this company, but I see its rotten fruit and it stinks to high heaven. There will be 1 of 2 responses to our posts: either the owners of Regus will get furious and seek further suppression or their eyes may be opened that they have a pandemic problem on their hand. somebody sounds like they are a bit psycho on this site, it039s a place to vent and share your stories, but dude you have serious issues. putting a comment every five minutes is a bit much. I get on this site every now and then to keep in touch with what is going on with the company, not to listen to somebody rant the same message on every page. I think a valium is what you need. this company sucks..WE KNOW. but I don039t get obsessive about it, find some me time away from this place you need it. lol - Was this comment helpful Yes (1) No (17) Reply - Report abuse BryanOllet in Dallas, Texas 2 months ago I039m not sure if you have a particular agenda, but I wanted to be sure that every forum related to Regus has my comments. Anyway, it039s not really even about me. There039s a difference between a company sucking as you say and doing injustices that borderline illegal. If I appear overly dramatic, it039s because I039m just matching the company039s own outrageousness. Everyone has their own way of expressing their feelings. By the way, no thanks to the offer of valium. I prefer to be drug free. Anyway, I don039t even work for the company but my wife is going to be gone in less than 2 weeks. I doubt you work for the management of Regus, but I do get a little suspicious when people beat up on the victims. Maybe your experience has not been as extreme. So instead of calling someone psycho, you ought to question what is fostering so much animosity toward this company. - Was this comment helpful Yes (13) No (1) Reply - Report abuse appginger in Dallas, Texas 2 months ago maybe it039s not the company.Maybe someone needs to learn how to do their job the RIGHT way. Weather they let you go or made you leave on your own..GET OVER IT and move on NObody is abusing or beating up on anyone. - Was this comment helpful Yes (1) No (15) Reply - Report abuse BryanOllet in Dallas, Texas 2 months ago Nobody is abusing or beating up on anyone. To be able to make such a definite blanket statement, it039s obvious you work for Regus management. This is a prime of example of the abusive management who work for this company. - Was this comment helpful Yes (11) No (1) Reply - Report abuse appginger in Dallas, Texas 2 months ago BryanOllet in Dallas, Texas said: Nobody is abusing or beating up on anyone. To be able to make such a definite blanket statement, it039s obvious you work for Regus management. This is a prime of example of the abusive management who work for this company. No.I don039t work for Regus Management but that is how you described it in your other posts. I will say that this company has always treated me with respect. - Was this comment helpful Yes (1) No (13) Reply - Report abuse BryanOllet in Dallas, Texas 2 months ago Sure, as if you would actually admit that you work for the management. Your blanket statement is really suspicious. Do you mean that the company has treated you with respect or your direct manager Perhaps you have a good manager, but it039s obvious that there are serious problems with this company. Do you really believe it039s coincidence that so many people are reporting this all over the country It means that it has bad practices and people are merely reporting their experiences. The company can try all it can to villanize the messenger, but people can still see the truth. Overloading an employee with unreasonable workloads and then demanding that they clock out AT 5:00pm and not beyond is an abusive practice. I believe it039s probably illegal. When an employee is willing to work beyond 5:00pm for a few days, then they are scolded for working over 40 hours. If you can039t see the dilemma here, then it039s obvious you have an agenda on this board. Or perhaps you work at a smaller office where such workloads are not so demanding. Decisions for hiring extra personel come from the higher management. So if the workload is unreasonable and no one else is being hired, it means that they are setting their employee up for failure. The only one could possibly defend such a ridiculous practice is the management. - Was this comment helpful Yes (13) No (1) Reply - Report abuse appginger in Dallas, Texas 2 months ago It039s not so much the management that overload you with work it039s the clients. If something has to be done and 5 comes around and your not finished you can stay and finish for the client. There will be no problem as long as the time is accounted for and charged back to the client for the overtime that was worked. I do work for the company but I039m certainly not management. I do beleive the company has issues but if you don039t work for the company how do you really know what going on in that office I mean all you know is what your wife tells you and of course you039re going to take her side she is your wife and I would do the same but I039m just saying no one is perfect so how do you know she is doing nothing wrong, not making mistakes or not working efficiently enough to get stuff done in a timely manner. I039ve been scold at before for making mistakes but I learn from them. - Was this comment helpful Yes (1) No (14) Reply - Report abuse BryanOllet in Dallas, Texas 2 months ago It039s the management that does the hiring So if there is too much work from the clients and no one wants to hire additional employees, then that039s the company039s fault. Understand I think you039re smart enough to get that. Instead, they want to work their employees like slaves. Example of the stupidity: the management removed a Please pickup dishes sign. All they have to do is put it in the dishwasher. The effort of doing that versus the sink is no different. But we don039t live in an age of common sense or reason. So now my wife has to spend 20 minutes each day doing the dishes. That would be completely fine if you weren039t swamped with work. As for making mistakes, ambiguous discipline forms that say on several occasions and on various incidents are pathetic. She was written up supposedly for a client complaint. Well, the same client gave her his business card to keep in touch and apparently, they completely twisted what he said. It039s this type of immature, passive aggressive management that is running the company into the ground. - Was this comment helpful Yes (11) No (2) Reply - Report abuse PK L in New York, New York 2 months ago BryanOllet. THANK YOU FOR ALL OF YOUR COMMENTS It looks like we have SEVERAL Regus nimwits stalking the forums. as usual, I039m not surprised. Please continue to post, as this is helpful for future potential employees. Hopefully the desperate individuals that are taking low blows at you wise up. - Was this comment helpful Yes (13) No (2) Reply - Report abuse BryanOllet in Dallas, Texas 2 months ago My wife and I finally figured it out The company is abusing its employees in order to force them to quit. Oh wait, let me say it in a more politically correct corporate way: Market conditions demand more productivity from existing workforce. Any employees who leave do not pose a risk and may enhanve corporate profit as new employees are paid less. If you want to be a slave, the Regus Group is a great company If you want to be micromanaged every second of the day, it039s a great opportunity. If you are a good employee, they allow several bathroom breaks even (2 total). LOL. and if you039re fortunate enough, you will not be blamed when the phone system malfunctions. It039s interesting how when a manager makes a certain mistake, you NEVER hear anything else about. But if you do, oh, hell and heaven will fall upon you. Twice I did right, That I heard never, Once I did wrong, That I heard ever The Regus Group is having record profit years, but it039s coming at a major cost. OH yeah everyone, the Regus Group is making RECORD profits if you look at their public financial statements. Good thing that they are cutting your bonuses. - Was this comment helpful Yes (10) No (3) Reply - Report abuse BryanOllet in Dallas, Texas 2 months ago The Regus Group Financial Standing While they cut back on your pay and paralyze raises. check this out regusaboutusfinancialdefault.htm Revenues up by 24.9. Gross profit up by 21.4 2009 Profit after tax 114.9 million 2008 Profit after tax 103.6 million If your pay is being reduced, rest assured that the money is going to good use. The Regus owners and executives really appreciate it. - Was this comment helpful Yes (10) No (2) Reply - Report abuse Bill Anderson in Florida in Miami, Florida 2 months ago Bryan, I KNOW exactly who you are. You left the Miami branch 5 years ago because you are disgruntled and couldn039t perform your job. The Regus Group is a fine organization. For goodness sake, you039re not even married Your fiance left you because your039re a total jerk You need to get over your psycho issues. You039re not even in Dallas. You live in Missouri but I won039t say much more. If you push more though, I039ll post your personal information. - Was this comment helpful Yes (2) No (15) Reply - Report abuse truthfully in Austin, Texas 2 months ago Okay, I was sent the link on this site and frankly I039m not surprised but want to let Bill in Miami know. THIS PERSON. NOT from Miami. is another disgruntled Bryan IN TEXAS and yep he has a wife. Those at fault scream the loudest it seems. Bryan can vent and post all he wants, but incompetence is very easy to explain. If a pattern occurs, it039s probably the truth..employers consistently opress, abuse, mistreat, micromanage, overwork your wife hmmmm might want to reconsider where the fault lies describe work your butt off. you should work with her. 1. CLIENTS LOVE HER, ya think. take a poll and ask around yourself. 2. Overworked: you didn039t list anything that showed this woman was overworked. do you or she know what real work is, I039d like to see an actual list of unreasonable work loads. you need to actaully perform more than four tasks a day sounds like a REAL case for being illegal LOL. READ the job description. lack of motivation perhaps 3. Passive Aggressive. wow, overly used term..was this your father you are describing 4. She is leaving the company..why do you care so much. scared her money will leave you poor. you are on this post 247. If you were as intense in actually working as you are in blogging on this site and providing public information everyone already has, you might actually make some money. It039s actually a real concept most people learn in college: Hire employees, make them actually WORK, and then lo and behold. MAKE A PROFIT. scary huh Cut back on pay. what on earth are you talking about Nothing worse than someone venting about information that is not valid. kind of comical. - Was this comment helpful Yes (3) No (16) Reply - Report abuse BryanOllet in Dallas, Texas 2 months ago LOL This is totally hilarious. Obviously this is some MANAGER who is making such definite statements about a situation that he knows absolutely NOTHING about. This is a perfect example of how conclusions are irresponsibly tossed around. This is precisely why my wife quit. BINGO Did everyone take note of the passive aggressive comment was this your father you are describing This would anger 99 of the people, but this is a classic manipulation attempt by the passive aggressive personality. This is the way these people think. Notice the other comment scared about being poor This is irrational fear mongering to make the employee feel that they have no choice. Who says I039m not already very poor ha It039s a lie that the world teaches us that life is only about money. Life is actually about the relationships you make with people and the contribution you make to their lives. One of my wife039s managers was totally awesome. Life will reward her. This other comment about polling the office if people like her. Does everyone see the insecurity that this is trying to engender Passive aggressive people LOVE office gossip. Oh, I just LOVE your comment about educating me on making a profit. Belittling and condescending comments are also classic tactics. If you don039t understand passive aggressiveness, google it. You039ll understand more. In conclusion, you can either empower people to feel good about themselves or you can try to take away their power. People always reap what they sow. When you sow maliciousness, life has an interesting way of having it come back upon your head. Truthfully in Austin, wherever you really manage your office, just stop and think about how you are thinking. You know, it won039t actually harm your health to respect your employees. Only an ignorant person would make comments about a situation they know nothing about. But if you run your office like you sound on here, may God help them all. - Was this comment helpful Yes (11) No (4) Reply - Report abuse SouthernGirl in The South, Texas 2 months ago Truthfully and Bill Anderson - you are both idiots. This is a job forum and if Bryan Ollet and New York want to talk about what is occurring inside the workplace they can. Regus had made significant changes in its structure. My opinion is that the changes are HUGE MISTAKES and many employees are disgruntled - and have a right to pos Hotdog hero hits hard times Regus chief executive Mark Dixon faces an uncertain future as the US arm of his company files for bankcruptcy, writes Mark Tran Mark Dixon, chief executive of Regus, put his finger on the problem that has bedevilled his office rental company since boom turned to bust in the US. The reason we are trading poorly, he said, is largely a result of us having too much space and at too high a rent on the west coast of America, where the market has been affected very badly by the technology slump. Only three years ago, Mr Dixon - who left school at 16 and once sold hotdogs - was singing the praises of the US, saying it was a wonderful place to do business. But that was before the hi-tech bubble burst, pushing the worlds largest economy into recession. The downturn left the US market with a glut of office space and threatens to force to Mr Dixon to hang up a for-sale sign. But Mr Dixon insists that he is not bailing out of the US. The operations are to be restructured, not scrapped, and no wholesale closures are planned. The odds are against him. Filing for bankruptcy in the US is the latest twist of the knife for Regus. Last month it sold a majority stake in its only profitable business to a venture capitalist. Alchemy Partners agreed to pay pound51-57m for 58 of Reguss UK division, depending on performance. At the time, Mr Dixon, who holds a 64 stake in the company, admitted that he was selling off the crown jewels. Now other venture capitalist firms are circling. The US venture capital firm, Indigo Capital, has said it was considering a bid, although it is under scrutiny from the financial services authority (FSA) for possibly issuing misleading statements over its shareholding. Should Regus be swallowed up by someone else, it will mean a huge setback for Mr Dixon, who hit upon the idea of providing office space with all the trimmings - from photocopiers to toilets - for businesses. Mr Dixon hit upon the idea during a trip to Brussels when he noticed the large number of international business people working from their hotel rooms. He decided to introduce the American business centre concept to Europe to take advantage of a shift in working patterns, with companies requiring flexible office space and services. His first office rental overlooked Brussels Stephanie Square, in 1989. Regus was actually founded in the UK by John Wheeler, who had the same idea as Mr Dixon. Mr Dixon approached Mr Wheeler and suggested joining forces. Then Reguss Swedish backers, Reinhold, collapsed. Mr Dixon bought Regus from the receivers, with the help of pound800, 000 from the sale of his Dial-A-Snack business. Regus became one of the worlds fastest growing companies, expanding into the US and Asia, and employing almost 3, 000 people. It provided fully equipped offices equipped with high speed internet access and high-quality furniture. The worlds biggest company of its kind, Regus boasted a global network of over 420 full-service business centres with 92, 000 workspaces in 51 countries, located in modern and prestigious buildings. The accolades followed. In 1999, Mr Dixon was named Ernst Young entrepreneur of the year, while the Sun complimented him on being a top geezer and a hotdog hero. The expansion into the US proved to be Reguss undoing. At first business took off. It then fell off a cliff when the US economy went into reverse. Regus made the classic mistake of jumping into a hot market just as it was about to go cold. Floated on the London stock exchange and Nasdaq in the US in 2000 at a value of pound1.5bn, Regus shares peaked at 392p during the hi-tech boom. Now Regus shares fetch about 21p, giving the company a market value of just pound126m - and shares have actually gone up this year because of takeover speculation. Should Regus be bought up or go bust, Mr Dixon, who is only 43, can be expected to be looking around for other business opportunities. Three years ago, Mr Dixon claimed he would start over again if he went bankrupt. Definitely, I wouldnt hesitate - I wouldnt miss a day, he said in an interview. That day might come round sooner than he had anticipated. copy Guardian News Media . Mark Dixon: the Briton who wants to build a new Google Mark Dixon, chief executive of Regus, made his fortune supplying serviced offices and he has his sights set on creating a world-leading company. By Andrew Cave Published: 9:00PM BST 25 Apr 2009 What does a man do when he has lost half a billion pounds, been trashed by the City and gone through an expensive, high-profile divorce For Essex burger-flipper turned Monaco-based tycoon and tax exile Mark Dixon, simply rehabilitating Regus ndash the outsourced offices provider whose US business crashed into Chapter 11 bankruptcy protection during the dotcom bust ndash wouldnt be enough. Neither would taking the group into the FTSE 100 index ndash a task that would need it to roughly double its pound700m market capitalisation. What Mr Dixon, the son of an engineer and owner of 40pc of the company, really wants is to build the next Google or Microsoft. Is he serious You bet. Whatever I achieve, I get a second of light when I achieve it, but then I want to get on and do the next thing, he said. Regus at some point in the future will be an important global business. I want the business to be accepted and for people to talk about it like they talk about Google and Microsoft: companies that provide tools that they can use. Thats what we want: for our customers to say: Yes. I really get value from that. This inveterate need to prove himself is what led Mr Dixon, 49, to leave school at 16, starting Dial-a-Snack to make sandwiches which he delivered on a butchers bike. The business was not a success ndash Customers loved it but no one told me you had to make a margin ndash and he ended up travelling the world, paying his way by working in restaurants and selling encyclopaedias. On his return, he invested pound600 in a burger van and began selling hot dogs, buying seven other vans in Essex before ploughing his pound10, 000 savings into setting up The Bread Roll Company, which he sold in 1988 for pound800, 000. He moved to Brussels and had a flat-rental firm before he spotted businessmen holding meetings around coffee tables in hotels, saw the potential for providing desks for executives on the move and set up Regus in 1989. When he floated the business in October 2000, it was valued at pound1.5bn. Six months later, it was worth pound2bn and Mr Dixons 60pc stake at the time made him a billionaire. Now hes tending to his ninth business, the Chateau de Berne vineyard in Provence, which he bought a couple of years ago. I enjoy what I do and my businesses are also my hobby, he said. Wine is my weekend job. Im one of the leading producers of Cote de Provence rose. We produce about 600, 000 bottles of wine, mostly roseacute ndash the stuff you drink when youre sitting on the beach. I also do about 35 tonnes of olive oil a year. Does he really still need to prove himself, seven years after the Chapter 11 filing and the sale of a majority stake in Reguss British operations to venture capital firm Alchemy Partners Of course I do. Not to the City, though. I am driven more personally. I am not worried by what people think. Regus suffered in the last economic downturn because its easy terms for flexible short-term office or desk rental were highly attractive to dotcom entrepreneurs, who fled en masse when the boom turned to bust. Mr Dixon said the company had also over-expanded in the US and calls the Chapter 11 episode a near-death experience. In the UK, the shares, floated at 260p, hit a low of 3frac12p, valuing Mr Dixons stake at less than pound80m.However, within a year Regus was able to buy HQ Global, its American rival, for pound164m. Regus now has full control of its UK business and increased group pre-tax profits by 25pc to pound149m last year. It now has cash of more than pound200m and no debt, 171, 277 desks at 1, 000 office centres and gets 40pc of its revenues from the US. Last year it redomiciled for tax reasons and is now incorporated in Jersey and resident in Luxembourg. Now more storm clouds are gathering, with dire conditions in the commercial property market and spiralling levels of business failures, but Mr Dixon claims to have reinvented Reguss business model to make the company more recession-resilient. He says 65pc of Reguss offices are leased through partnership profit-sharing deals with property owners, which give less exposure to long leases and empty properties. BusinessWorld, a members club launched last summer that Mr Dixon describes as offering Oyster cards for offices, has signed up 200, 000 members who pay monthly subscriptions in return for desk-days at Reguss sites. Average occupancy of Reguss office space increased slightly to 82.9pc last year. Were not in the risk-taking business. Were an operator, Mr Dixon said. Weve got a brave new world of products that are really touching a nerve with the business world now, based on the ability to cut a businesss costs. You could be someone made redundant in the City. You dont want to sit at home in Essex. You buy one of these cards, pop up to London and youve got a place to sit. Or you could be a very large corporate thats looking to take out costs. Regus also offers a deal that gives unlimited access to business lounges providing free wi-fi internet connections and tea and coffee for pound17 a month. Theyre like airport lounges, said Mr Dixon. Youre not allowed to sit there and camp out. Its there for occasional use. These are great recession products. This time, were prepared. Were not going to be so badly affected. Last time, we were an immature business. The business had doubled in size every year for the previous 10 years so the average age of the centres was under two years. Now the average age of our centres is nine years. Were starting from a very strong base and trying to hold it. The next two or three years is going to be all about value. Its the Ryanair and easyJet world. Youve got to be focused on the cost for your customers. Mr Dixon doesnt underestimate the severity of the challenge ahead. Ive been in business for 34 years and never seen anything like this, he said. But our relationship with landlords is symbiotic. If there were to be a problem I believe people would work together. Its not a time for conflict. We have 400, 000 customers. Its taken us 20 years to get that but weve got the best distribution that landlords can possibly touch, and were in 75 countries and will add 10 more this year. Were just opening up in Honduras, Paraguay, Senegal and Mauritius. The tough times, including his pound28.7m divorce settlement in 2005 with ex-wife Trudy, the mother of two of his five children, clearly still hurt deeply. Going through the reconstruction, the humiliation and the damage to value and everything else, I class that as a rite of passage, he said. Its difficult at the time but you get on with it. I didnt spend time sitting crying into my soup. You just work a lot more hours in the day. You dont have time to worry about what everyone is saying. My rite of passage has made me into a better business person. Im more rounded and Ive aged a bit. Im a lot more mature. Im a completely different person from last time around. I take a lot less risk. But weve not only got to fight the recession, weve got to get rehabilitated. Weve vowed to leave the emergency ward and not go back. If you disappoint the market badly, as we did, it takes years and years to recover. Were doing it. Well be in the doghouse for as long as it takes. MARK DIXON CV Family: Divorced with four daughters and one son Houses: Connecticut, Provence, Monaco Interests: Sailing, wine-making, tennis and collecting old trucks On burgers: I still occasionally meet people who bought hot dogs from me. Its a great business but you work all night and smell of onions all day. On tax: I pay some tax here. Im only in the UK 45 to 60 days a year. I spend my life on a plane. On films: My favourite is The Godfather - its all about honour and business, although its not the sort of business we do. On Cars: I drive a Range Rover but I dont really do cars. I do old trucks. I have a 1971 Toyota and an old Citroen. On reading matter: Youll laugh but Im reading The Great Crash by JK Galbraith and a book about Julius Caesar. I also love Private Eye and no, I dont think Ive ever been in it. classcuttext. . Regus chiefs waive their pay as losses spiral By Susie Mesure Mark Dixon, Reguss chief executive, and Stephen Stamp, the finance director, have waived their salaries in a desperate attempt to stop the troubled serviced-offices provider haemorrhaging cash. Mark Dixon, Reguss chief executive, and Stephen Stamp, the finance director, have waived their salaries in a desperate attempt to stop the troubled serviced-offices provider haemorrhaging cash. Both men have worked for free since August and will continue to do so until the end of the year. Mr Dixon was being paid pound400, 000 a year while Mr Stamp earned pound160, 000. The move accompanied redundancies for a quarter of Reguss staff and an across-the-board pay cut of 40 per cent, helping to slash pound60m from the companys cost base. Shares in Regus soared 87 per cent to 36p, buoyed by signs that the groups strategy shift to longer-term contracts was working. Mr Dixon, who owns 60 per cent of Reguss share capital, bought a further one million shares at 30p each. His share holding is worth pound121m, down from more than pound1.3bn earlier this year. Mr Dixon said the cost-cutting action, prompted by a catastrophic profits warning in July following a downturn in Reguss business, should mean the company is cash-flow positive by next year. We are guardedly optimistic about the future, he said. Regus cut 800 jobs in the last three months, including 287 in Britain, and halted its new centres opening programme. It has reduced monthly cash expenditure from about pound12m a month through to September to a forecast of pound1.2m by December. Analysts remained cautious about the groups ability to increase its cashflow next year after it discounted fees to win back tenants. Businesses can rent a Regus workspace for as little as pound8 a day in the provinces and pound19 a day in London. While Regus said that its order book had reached a record level in September, fears remain about how well the business will fare in increasingly difficult economic conditions. Demand for Reguss US workstations has plummeted. Regus reported a pre-tax loss of pound11m for the three months to 30 September, compared with a profit of pound4.9m a year earlier. The company took an exceptional charge of pound87m, mostly in relation to its efforts to cut overheads. . Regus Shares Drop and Investors Reject Pay Package By Ceri Jones sdot May 21, 2009 sdot Shares in the UKrsquos largest serviced office operator Regus Plc have fallen by over 10 per cent. The drop of 9p per share has come despite the company seeing a year-on-year increase in turn over during the past four months. CEO Mark Dixon has reportedly blamed the drop in value of the pound for the slow up in revenue. After being offered an executive pay package, a third of the companyrsquos independent shareholders voted against the package for the second time in two years at the grouprsquos annual meeting. Ahead of the vote the Association of British Insurers expressed concerns regarding the companyrsquos corporate governance after Regus chose to ignore the companyrsquos share underperformance and allot 1.6m shares to Mark Dixon, who owns over 37 of the company, in line with the grouprsquos performance bonus plan. MARK DIXON AND THE REGUS GROUP - A SINKING SHIP. MAKE SURE THEY DONT GO DOWN WITH YOUR MONEY IN THEIR POCKETS. Regus chiefs waive their pay as losses spiral By Susie Mesure Mark Dixon, Reguss chief executive, and Stephen Stamp, the finance director, have waived their salaries in a desperate attempt to stop the troubled serviced-offices provider haemorrhaging cash. Mark Dixon, Reguss chief executive, and Stephen Stamp, the finance director, have waived their salaries in a desperate attempt to stop the troubled serviced-offices provider haemorrhaging cash. Both men have worked for free since August and will continue to do so until the end of the year. Mr Dixon was being paid pound400, 000 a year while Mr Stamp earned pound160, 000. The move accompanied redundancies for a quarter of Reguss staff and an across-the-board pay cut of 40 per cent, helping to slash pound60m from the companys cost base. Shares in Regus soared 87 per cent to 36p, buoyed by signs that the groups strategy shift to longer-term contracts was working. Mr Dixon, who owns 60 per cent of Reguss share capital, bought a further one million shares at 30p each. His share holding is worth pound121m, down from more than pound1.3bn earlier this year. Mr Dixon said the cost-cutting action, prompted by a catastrophic profits warning in July following a downturn in Reguss business, should mean the company is cash-flow positive by next year. We are guardedly optimistic about the future, he said. Regus cut 800 jobs in the last three months, including 287 in Britain, and halted its new centres opening programme. It has reduced monthly cash expenditure from about pound12m a month through to September to a forecast of pound1.2m by December. Analysts remained cautious about the groups ability to increase its cashflow next year after it discounted fees to win back tenants. Businesses can rent a Regus workspace for as little as pound8 a day in the provinces and pound19 a day in London. While Regus said that its order book had reached a record level in September, fears remain about how well the business will fare in increasingly difficult economic conditions. Demand for Reguss US workstations has plummeted. Regus reported a pre-tax loss of pound11m for the three months to 30 September, compared with a profit of pound4.9m a year earlier. The company took an exceptional charge of pound87m, mostly in relation to its efforts to cut overheads. . Regus Shares Drop and Investors Reject Pay Package By Ceri Jones sdot May 21, 2009 sdot Shares in the UKrsquos largest serviced office operator Regus Plc have fallen by over 10 per cent. The drop of 9p per share has come despite the company seeing a year-on-year increase in turn over during the past four months. CEO Mark Dixon has reportedly blamed the drop in value of the pound for the slow up in revenue. After being offered an executive pay package, a third of the companyrsquos independent shareholders voted against the package for the second time in two years at the grouprsquos annual meeting. Ahead of the vote the Association of British Insurers expressed concerns regarding the companyrsquos corporate governance after Regus chose to ignore the companyrsquos share underperformance and allot 1.6m shares to Mark Dixon, who owns over 37 of the company, in line with the grouprsquos performance bonus plan. MARK DIXON AND THE REGUS GROUP - A SINKING SHIP. MAKE SURE THEY DONT GO DOWN WITH YOUR MONEY IN THEIR POCKETS. Our company was opening a new office in Nashville, TN, and we had been searching for a small office space to accommodate our two employees. While doing research, we came across the Regus Group, offering us an all-inclusive package in one convenient monthly bill. This was an ideal plan for us. We began our relationship with Regus in October 2008, and after just one month, we were highly disappointed. We began seeing charges for services that were priced much higher than the area average. Getting in touch with the General Manager at that location was nearly impossible. Emails were sent and phone calls placed, and were not returned for days when there was an urgent need for a response. After being disappointed in so many ways, we decided to terminate our relationship with Regus, and move to the private sector where terms were a bit better, and the bills would be more manageable. We received our final bill from Regus, and saw charges that we never agreed to pay. Regus wanted to charge us a ldquoBusiness Continuationrdquo fee, which, when looking over the TC, there was nothing specified that we would be charged for something like that. We had no qualms about paying an exit fee, as this is standard, but we were charged an exorbitant amount. While we could have paid a cleaning service somewhere in the amount of 75.00 to clean the office, Regus charged us more than double that price. We felt really let down by Regus, and will never do business with them again, nor refer anyone to their offices. . 71 days ago by anonymous 0 Votes Highly agree. All around they are too expensive and the fees are ridiculous. I would never recommend there service to anyone in any location. Regus published wrong address on several buildings. during a USPS software and hardware upgrade, we noticed mail being returned with what we knew to be the proper address. Later we learned that the post office had advised the regus group in irvinemant times about using the proper address. they have since changed the address BUT wont pay a dime to anyone most are unaware and absorbed the cost to cure BECAUSE regus told the clients the post office was in error. i found it and was terminated regus loses mail regus is awful to deal with regus doesnt care about client service regus told OUR clients we werent there, didnt have a real office etc regus told OUR clients they had th wrong number Egregious Regus Unofficial Site 1000 locations. 450 cities. 75 countries. One call. NO SERVICE. Regus Group and HQ Global Workplaces provide office space, virtual offices, meeting rooms, mailing addresses, receptionist and other services etc. The concept is to work smarter perhaps at a reduced cost. But at what real cost Here is the problem. Regus terminated my agreement after several years with them. The area director, Michelle Prentiss, had promised to provide better service and stepped into assist with some issues at the center and unfortunately there was no resolution. After paying for about half of my expenses related to Regus improperly publishing and issuing the innacurate address, they terminated the agreement thus leaving me to front the cost of changing my address again on everything just 8 months later Regus has a high turn over rate at the front desk If you enjoy: Mail being returned due to improper address used by Regus (prior 4.08) New hires constantly andor temp personel New hirestemps sending calls to the wrong extension Being over billed for long distance you never had (we have years of this) Clients turned away because their money order wasnt in an envelope Mail forwarding not done for 3 weeks Front desk telling your clients you really arent real as you have no real office Front desk telling clients that Regus is just an answering service and we do not have an office there Personal calls going to other clients within the building Front desk confusing your phone number with another number and telling your clients you are no longer there and they have the wrong number and then do nothing for you. No apology. nothing Publishing the wrong address and having you pay for the changes on your letterheard, business cards, brochures, etc. then you will love Regus. Retaliation You decide. I had been experiencing mail issues for over a year. The post office blamed Regus for not publishing and sharing the proper address with their tenants. I alerted the Regus local manager about the mail problem and was ignored. I was labeled a problem and could not understand why. I discovered that Regus liked to use a more impressive address and mail wasnt always an issue until the post office upgraded hardware and software randomly throughout the country. More to come. Regus - HQ I have to fund the reprinting of all cards, brochures, contracts etc. If Regus does not perform and you prefer they do, they may terminate your agreement The time spent with all the new people was costly. I lost two clients due to Regus unprofessional handling of my front office. 5.12.09 - lost another client because Josalyn Ramirez instructed the front desk to tell our clients we were no longer there and have the wrong number Watch out for this General Manager if you are leasing in at 8001 Irvine Center Drive. When I notified Josalyn of the error she would not respond although at the center. Josalyn had confused numbers and even after alerting her of the error, she continued to harm our firm. It has been repeated issues like this that has been the catalyst for this site. If not for Marion, we would have lost more clients. Concerns Regus claims to reserve the right to change the house rules whenever they like. Beware. I am now fighting for costs to change all marketing material, cards, letterhead, brochures etc. Why, because Regus published it inaccurately and kept the address issue confidential for about 5 years and allowed many of us to suffer while trying to find our checks and mail. Did you recently have to change your address Regus sent a memo the end of 2007 and blamed the post office for an address update. Fact is, I discovered that Regus in Irvine, CA had been told for years that they had been using the wrong address. I personally feel that Regus is responsible for all expenses incurred by each client at 8001 Irvine Center Drive, Suite 400, Irvine, CA 92618. Regus is also responsible for any issues that occurred as a result of the address being published inaccurately. Any mail returned leading to a default judgment, client loss, etc. Do share holders know that several buildings involving potentially hundreds of people could lay claim to reimbursement I am now fighting to take the local number I was assigned and has my name in the phone directory. Be aware that Regus wll hold you hostage. I can not get a copy of my contract or agreement. I have asked 11 times since the summer. They fax me someone elses agreement. REGUS 8001 Irvine Center Drive 4.21.09 NO PHONES ANSWERED Dial 949.754.4000 There is a recording. Happens often. Regus Reply - We were having some technical difficulties with our phone system, but they are fixed now. Thank you for alerting us to this. This has been occurring as long as i been there. I had calls sent to other tenants. This was common enough even though I had instructions on where to send calls. New people are not always as careful or care. They are temporary Want to use the conference room Think again. I quit having conferences as the turn over is great and the new hires do not know how to set up connectivity. Do not worry about negotiating special pricing. Since house rules change, Regus changed all of my special conference pricing. This isnt the image you want for your company. I was promised for a long time that things would change. If you ask for service you may be terminated. Obviously I learned alot and feel the need to share. Regus cost me money, a few clients and the image is not professional.You look virtual classcuttext. One of the first victims from India-I searched for REGUS but was unlucky that time that I couldnrsquot find reviews. Unbiased opinion-Reasons for availing REGUS. An experience felt personally on heart. 1. Have a ldquoDelhirdquo presence in order to get leads. 2. Let my clients sit in good interiors stimulated working environment. 3. Find an office nearest to Faridabad, NOIDA, Gurgaon and Delhi 4. Best parking for clients and my cars. I had seen other too. The quality of office space courtesy was much better than that of REGUS, but since it was away from my place I preferred REGUS despite awful parking demanding money for extra own parking, leave apart clients. It was very uncomfortable thinking that my clients will pay money to park their cars. 1. The marketing manager gave me a acceptable offer for Virtual Office which was an address, a dedicated phone number with call forwarding. The terms of contract was well written, thought they made error in it 2 times. They gave us 5-6 days to decide which were less since we had to come from a long distance from Faridabad to check other offers. 2. We clearly asked them whether there were any hidden charges which the marketing manager clearly denied and assured us that it will be a very happy venture availing REGUS. 3. We paid them 2 months advance and some more money not agreed to in the initial contract. A call came from my bank whether it is a genuine or fraudulent money transfer I said it is genuine. Thereafter I have been paying them regularly in the best of my obligation by couriering the check on 18 the invoice date. 4. Next comes the role of service coordinator. The table turned upside down and I felt a silent slap when he started asking for petty extra charges like a cheap dalla for email, phone calls, etc. This was never mentioned in the contract. 5. After about a month, I came to know that instead of proper professional, just a management trainee is handling the calls. I asked them whether I can forward the calls from my mobile. She said yes. Later on the service coordinator refused the forward and started asking for extra charges.This was never mentioned in the contract. 6. Asking for money to email, they are not ready to email a MP3 recording of the calls whereas many others are co-operative and prompt in giving the details of the call. This was never mentioned in the contract. 7. They wanted to know and ask at the first meeting what questions should be asked from clients after not forwarding HR and sales inquiries to me. I said Irsquoll email the list. After 2 months being sure of my question, service-coordinator shamelessly slapped an extra payment scheme on me. This was never mentioned in the contract. I even asked service coordinator to send complaint links to his seniors and he forwarded about a month ago but there wasnrsquot any response from anyone. Why should I bear the brunt of lack of co-ordination in the complex hierarchy First of all I never required any calling service at all (Just a Delhi number thatrsquos it). Even if it has to be a calling service I wonrsquot prefer it to be on any other inaccessible number than my mobile. I simply needed an office space in Delhi for my clients to sit. I even have a free UK number which directs the call automatically to my phone. And best of all, I needed peace of mind over communication filtration. I never had it so I am looking for better cabin option at the same location and the best for calling probably related to my mobile. They have created such a depression that it becomes difficult to work and concentrate. We work and know how to understand clients requirement and I personally feel I am million times better than them and provide asked for service:-) Today is 18th September and I have paid about 32K(almost the total amount of 6 months as per contract) yet havenrsquot used their office for any meeting since August 1 the date of service, and hardly got 8-10 calls from them neither of which are customer leads. I also have a doubt, whether they arenrsquot diverting my lead calls to some other architect because despite circulation of my number, not even one client call has come. I donrsquot have any faith left on them. Irsquoll honestly update you with experiences of 4 months of contract left with them. They are supposed to provide me personalized call answering service.Regus Group Dishonest Practices MARK DIXON - CEO OF THE REGUS GROUP IS ONE OF THE WORLDS BIGGEST SCAM OPERATORS It has been reported through various reliable sources and ex-Regus clients that the REGUS GROUPHQ MANAGEMENT GROUP is under criminal investigation for fraud, stealing of clients funds, non-delivery of services and falsification of documents. Should you consider using their office services THINK TWICE before you part with your money. These international scam artists will do EVERYTHING not to deliver their services after they collected your payments. It further appears that the Regus Group will be filing for bankruptcy very soon, due to the fact that thousands of customer payments have been collected but clients have not seen any professional services in return. Their global network looks at the first glance impressive, however the ldquosmall printsrdquo in their contracts are so clever written that even if they do NOT deliver the office services as contractually agreed on, the client is left lsquohanging in the airrsquo without any possibility to receive his money refunded. The Regus managers ldquoin chargerdquo are suddenly ldquoun-availablerdquo to solve any problems and the client is ldquodragged over the floorrdquo for months with ldquoexcuse lettersrdquo but no improvement of service takes place. Cancellation of contracts are simply ldquoignoredrdquo and requests refunds due to breach of contract by the Regus Group are ignored too. Instead the client receives invoices for services he never ever ordered or signed for. Or invoices are sent from the Regus Group, which are dated months before the service contract was even signed. This is outright fraud and the therefore this scam operation must be stopped immediately. DO NOT PAY THEM ANY MONEY IF YOU DONrsquoT WISH TO BE THE NEXT VICTIM. THERE ARE FAR MORE PROFESSIONAL COMPANIES OUT THERE WHO WILL GLADLY OFFER YOU THEIR SERVICES AND THEY DO DELIVER IF YOU HAVE EVER DEALT WITH REGUS AND YOU FEEL THAT YOU ARE A VICTIM TOO, please contact our Investigative Journalist Team. THE REGUS GROUP IS A 100 SCAM OPERATION. - HERE IS WHAT OTHER CLIENTS AND EX-EMPLOYEES ARE SAYING ABOUT THE REGUS GROUP STAY AWAY FROM THESE SCAM ARTISTS I can confirmed the validity to the previous post, every single word is true. My lease ended 10312008 and in the last week I recieved and invoice from Regus (Indianapolis, In.) for 850.00 of whch there was no listing or breakdown of why I was receiving this invoice. Just a single unidentified dollar amount. When I called the office, Ispoke with the billing person who did a very poor job of helping me identify the full breakdown of the invoice. After concerted effort I was able to identify phone, mail, covered the fees over a 3 month tranistionary fee. Upon further complaint, the general manager called me today and of course reminded me that this transitionary fee is well represented in my contract that I signed 12 months ago. And of course I contend that at no time in dealling with the office manager at the initial signage of the contract or my exit conversations did this transitionary fee be expressed of discussed to me which I find non-discloser a fraudulant act and places Regus in my opinion as a SCAMMER. I plan to pursue this to and end and want all to know that Regus in my cased misrepresented their contract and service. I think the Regus people are all talk and all sleeze. I had an office at Regus on Rt 128 near Boston. My company paid a lot for it, but i needed a place to work away from two small kids in between sales travel. Thru word of mouht I found another executive suites, Highland-March, in Westborough. I really liked th e space and the peaople there a lot and it was much closer to home, so i put in my 3 month notice at Regus. I began working out of Highland-March right away on a day-to-day basis. The staff there was fabulous and the price was almost half of what Regus charged. Really top-notch people. So heres the catch: I hadnt shown up at Regus for about 5 weeks, but I still had 6 weeks to go on my contract and my comapny was still paying the (outrageous) monthly fees. Well, I go to my office, unlock the door--and there is someone else working there. They had taken all my stuff and put it in boxes in storage there, and sold my office right out from underneath me--and I was still paying for it I will never-ever use Regus again. Our company was opening a new office in Nashville, TN, and we had been searching for a small office space to accommodate our two employees. While doing research, we came across the Regus Group, offering us an all-inclusive package in one convenient monthly bill. This was an ideal plan for us. We began our relationship with Regus in October 2008, and after just one month, we were highly disappointed. We began seeing charges for services that were priced much higher than the area average. Getting in touch with the General Manager at that location was nearly impossible. Emails were sent and phone calls placed, and were not returned for days when there was an urgent need for a response. After being disappointed in so many ways, we decided to terminate our relationship with Regus, and move to the private sector where terms were a bit better, and the bills would be more manageable. We received our final bill from Regus, and saw charges that we never agreed to pay. Regus wanted to charge us a ldquoBusiness Continuationrdquo fee, which, when looking over the TC, there was nothing specified that we would be charged for something like that. We had no qualms about paying an exit fee, as this is standard, but we were charged an exorbitant amount. While we could have paid a cleaning service somewhere in the amount of 75.00 to clean the office, Regus charged us more than double that price. We felt really let down by Regus, and will never do business with them again, nor refer anyone to their offices. . Does anyone know if you sign an agreement with Regus and your company goes bankrupt, can they come after you personally I realize that any responses should be validated by an attorney, etc. I re-newed my Regus deal 8 months ago after a 6 month contract, then the economy drove my business into the duldrums. I gave notice in February that I was going to vacate and vacated in March. I paid March rent but sent in 2 secret shoppers in late March. They were NOT shown my space. I am a sole proprietor and the agreement was signed in the companys name and written in the companys name. There is NO personal gurarantee on the agreement. I offered them a 75 buyout and they said no. Anybody else experience anything like this . We moved into Regus HQ in Tulsa, OK in Nov. 2006. The whole time we rented our office space there they seemed to come up with misc. charges for all kinds of things. When we moved out they charged us 2000 and they couldnt tell us what all the charges were even for And then put a late charge on our bill while they were taking forever to research what our charges were. Here we are, 5 months after we moved out, and we just received ANOTHER invoice for postage and supplies from our Business Continuation fee that we were unaware of when we signed the contract. This is a charge for them to forward your mail (You dont have a choice, all the mail that comes is listed as one suite, so you cant intercept the post office) not only do they charge to forward your mail, they charge YOU for the postage and supplies that they use. Now we are paying 200 on a 35 postage charge because they slapped two late fees after not billing us on time. Oh, did I mention, its 5 months later and we havent received our deposit back from when we moved in. I would NEVER recommend RegusHQ to anyone. . THIS POST IF FROM AN EX-EMPLOYEE OF THE REGUS GROUPHQ MANAGEMENT GROUP. IF THIS IS NOT ENOUGH WARNING FOR ANY CLIENT TO STAY AWAY FROM THESE SCAM OPERATORS, THEN WE DO NOT KNOW WHAT IShellip I used to work for Regus and I have to concur that unfortunately, what is written above is true. Please know that with the economy turning, the pressure on managers to gloss over key areas of the contract and then hide behind the fine print will increase. Previously, managers were allowed to discuss those fees. Most did, some did not. The explosion of complaints, I believe, is a direct result of the pressure they are now feeling to sell at any cost - customers be danged. Once youre in youre in and that is the stance that the company will take. I left after years with this company when I finally got tired of fighting against such practices, as have many other managers in the last 8-12 months. Sadly, many of the people who put customers first are no longer there. go to careerbuilder - they cant hire people fast enough to stop the bleeding. I count myself as one of the lucky ones having left early enough to escape the new initiatives that severely reduce incentives, encourage infighting and poor customer management. This company had the potential to be great but is being driven into the ground by fear and greed. If you need to sign a contract with a RegusHQ building, please read the contract thoroughly and ASK ABOUT EVERY SINGLE FEE LISTED AND EVERY DEADLINE FOR RENEWAL. It appears more likely than not from the comments above that they will not review it and you will certainly end up paying for it. HQ was a great company once. Its sad to see what its become. . Regus asked for nearly 3600 in security deposit for a 3 month contract. Mark Green, the incompetent manager at 5 Penn Plaza assured me that every single penny would be returned. In mid-March, I upgraded my office from a 1200month room to 2100month room. During my upgrade, Mark Green told me that he would waive any fees associated with the upgrade. To my surprise, I received a 2400 bill for the month of March (I expected to receive a 1650 bill since I moved mid-march). I asked Mark Green what had happened. He told me that he wasnt sure, but that he had spent two hours last night adjusting my bill ndash the nightmare had begun. When Mark Green was unable to resolve my bill on April (after coming back with many excuses that he didnt have time to look over my bill), I told him that since my 3 month contract would come to an end on May 1st, I was prepared to leave if he cannot deal with my bill. Mark Green, frustrated at his lack of understanding of his own companys billing system, delegated his duty to Cathy DeFrenza, another manager who didnt understand her own companys billing system. Cathy assured me that she was prepared to resolve my bill that same day. I was very happy to hear that. Of course, Cathy disappeared. She was on jury duty for over two weeks. After contacting Mark Green to ask what had happened, I was repeatedly told that Cathy would give me a call. Cathy never did. On June 1st, Mark Green told me that he was no longer in charge of my bill and that the responsibility had been elevated to Regus corporate headquarter. I called Regus corporate headquarter and another employee who had no idea why Mark Green had forwarded this information answered my call. She informed me that I was being charged a 1000 business continuation fee and that my security deposit will not be returned until Ive resolved my account. There was no hope left. I had no one to speak to about my overcharged bill on the month of March. Regus also charged me 300 wear and tear fee for an office I had used for three months. The office was practically brand new when I left So heres my advice: dont go to Regus if you want an honest billing system. I found that there are much better offices with windows (mine had none). If you put in 3600 security deposit, know that you will probably get 1000 back or NOTHING AT ALL. . I confirm this as well. I was a fool and signed two agreements with them. The first was for an office for 600 a month. I never paid less than 1200 for that lease. At the end, I was hit with an 800 virtual continuation feel. I then really needed an office for reasons that donrsquot matter, so I signed a 3 month contract for 205 a month for basically a broom closet. It turned into a 4 month contract because they donrsquot count partial months as part of the terms and of course I never paid less than 525 a month for that lease. I had to extend it once and of course went for an extra 4 months instead of three. Well, After the 5th month I moved to a more traditional office and figured Id just cancel the extra phone and internet charges and just eat the 205 fee for the rest of the lease. They told me that I couldnrsquot cancel the phone or internet and it was in my contact I was so disgusted I havent even looked at the contract again to see what rabbit theyre pulling out of their hat (like the virtual continuation). I figured the hell with them and Irsquoll never ever do business with them again. OH My lease is paid via credit card. Well, last month (my LAST month w them ever, thank god), my credit card was declined. They charged me a credit card declined fee. hahaha have you ever heard of such things. These people have some nerve to say the least. . I confirm this as well. I was a fool and signed two agreements with them. The first was for an office for 600 a month. I never paid less than 1200 for that lease. At the end, I was hit with an 800 virtual continuation feel. I then really needed an office for reasons that donrsquot matter, so I signed a 3 month contract for 205 a month for basically a broom closet. It turned into a 4 month contract because they donrsquot count partial months as part of the terms and of course I never paid less than 525 a month for that lease. I had to extend it once and of course went for an extra 4 months instead of three. Well, After the 5th month I moved to a more traditional office and figured Id just cancel the extra phone and internet charges and just eat the 205 fee for the rest of the lease. They told me that I couldnrsquot cancel the phone or internet and it was in my contact I was so disgusted I havent even looked at the contract again to see what rabbit theyre pulling out of their hat (like the virtual continuation). I figured the hell with them and Irsquoll never ever do business with them again. OH My lease is paid via credit card. Well, last month (my LAST month w them ever, thank god), my credit card was declined. They charged me a credit card declined fee. hahaha have you ever heard of such things. These people have some nerve to say the least. HQ Global WorkplacesRegus Group Fraud, Employee Theft of Identity I recently returned from my military mission in Iraq as one of the thousands USA soldiers and thankful to be joined again with my family, but worried about how I would support them. I borrowed 1350 from a loved one and then went to add the funds to my bank account. Within minutes, I discovered that a company named HQ Global Workplaces had charged my account 326.00. When I called my card company to inquire and dispute the charges, they suggested I first call the merchant. When I called the merchant (HQ Global Workplaces) they informed me that they had charged my card because someone using a different name other than mine, had ordered some type of virtual office service. They refused to refund the money to my card even though I told them that I was not the one who made the transactions. I offered them proof of my identity and even offered to send them a photocopy of my id and my credit card to show that the name on my card is not the name that was used to make the transaction. I also offered to provide them with I had just returned from the military and could not have possibly made the transaction. I will unfortunately have to spend more time and money in taking them to court but in the meantime, I still am out of 1350 and my rent is due. Exclusion and limitation clauses - Commercial contracts AND THE FRAUDULENT REGUS STRATEGIES In our June 2007 commercial update, we reported the decision in Regus (UK) Ltd -v- Epcot Solutions Ltd 2007 EWHC 938 (Comm) in which an exclusion clause in the suppliers standard terms was held to be unreasonable under section 3 of the Unfair Contract Terms Act 1977 (UCTA). The court reached this view on the grounds that the clause left the customer, Epcot, with no real remedy for breach of contract. In a recent judgment (2008 EWCA Civ 361), the Court of Appeal upheld the clause and it is important to understand why. Epcot, a small IT training provider, rented high quality serviced office accommodation from Regus for a number of years but the relationship was marred by a number of problems, including the inadequacy of the air-conditioning system in the premises which ultimately led to Epcot claiming substantial damages. Regus attempted to rely on the exclusion clause in its standard terms, the relevant parts of which were as follows: We will not in any circumstances have any liability for loss of business, loss of profits, loss of anticipated savings, loss of or damage to data, third party claims or any consequential loss. The customer was advised to insure accordingly. We will be liable. up to a maximum equal to 125 per cent of the total fees paid under your agreement. or pound50, 000 (whichever is the higher), in respect of all other losses, damages, expenses or claims. In the Court of Appeal, Rix LJ held that the trial judge had erred as to the scope of the clause and Epcots available remedies. Rix LJ pointed out that the obvious and primary measure of loss for the defective air-conditioning is the diminution in value of the services provided - i.e. the difference between the value of air-conditioned offices and non-air-conditioned offices. Although the first limb of the clause excluded some heads of loss, notably loss of profits and consequential loss, it left this primary measure of loss untouched. It was argued that the first limb was unreasonable because it operated in any circumstances, i.e. even in the case of Reguss fraud or deliberate acts. This was a misconstruction. Liability for fraud or malice would always be accepted because parties contract with each other in the expectation of honest dealing. Extreme or remote possibilities like these should not be the primary focus when assessing clauses for reasonableness. Looking at the UCTA reasonableness factors, Rix LJ pointed out that Epcots CEO was an intelligent and experienced businessman who was well aware of Reguss standard terms and used a similar exclusion himself. There was no inequality of bargaining power, as shown by negotiating patterns and Epcots obvious awareness of alternative providers. As for insurance, it would have been far easier for Epcot to insure against the losses mentioned in the first limb. Overall, the first limb met the requirement of reasonableness and the figures of the higher of 125 per cent or pound50, 000 specified in the second limb were, in fact, described as generous. The trial judge had originally stated that the first part of the clause could not be severed and therefore the whole thing failed. By the time of the appeal, it had been conceded that severability was possible, allowing the second limb to remain intact. Rix LJ approved this approach, despite the fact that the clause was not divided into separate sub-clauses, because the two limbs were clearly independent of each other and served different purposes (i.e. one excluding liability, and the other limiting it). Anyone whose standard terms include a cap of this type will be reassured by the Court of Appeals stance. Lawyers, too, can distil some drafting guidance from the judgment. In particular, clauses should be split into separate sub-clauses, wherever possible, with clear numbering to differentiate them, and drafted so that they are capable of standing alone if one part is struck out. This should be supported by a severability clause in the boiler plate. THIS IS JUST ANOTHER WARNING TO STAY AWAY FROM REGUS ANDOR HQ MANAGEMENT GROUP. THESE GUYS AR CROOKS . THE REGUS GROUP IS THE BIGGEST SCAM OPERATION GLOBALLY. - HERE ARE MORE FACTS FROM REGUS CLIENTS AND EX-EMPLOYEES OF THE REGUS GROUP WARNING. STAY AWAY FROM THESE SCAM ARTISTS Regus Office Rental Bait and switch Prior to signing of my contract with Regus, Mark Sinclair (General Manager) assured me there would not be any additional feeshidden fees. I was informed by a competitor that Regus had hidden fees and not to go with them during my research of finding a temp office space. My contract was for 3 months. During the last week of my contract I emailed and personally asked the Operations manager, Marybeth Catinella if I had to sign, review, final walk through, and anything else prior to my last date so that I do not get any other charges then what I have already paid. Marybeth Catinella said dont worry about it, everything is fine and that I should receive my deposit in 30 days. On the 30th day I receive an invoice for 1032.50. After further research I found out the contract had a clause with NO FEE SCHEDULE about continuing business setup. I asked Mark Sinclair about the fee and he just email replying I just received word back from my boss that Regus cannot waive the business continuity charges that are outlined in section 23 of the terms and conditions of the service agreement. Im a small business owner. Every dollar matters I received a PROMISE from the General Manager assuring me there will be no other fee then the 600 per month and assured me his competitor was lying. When I asked the Operations Manager if I needed to do anything to assure my full deposit with no other charges, she stated dont worry about it, everything is fine. I should have ended my contract when I received my 1st invoice with a higher agreed fee of 600 BUT again I was sold by the General Manager, Mark Sinclair. I am very upset that I was deceived and not told all the information by the General Manager and the Operations Manager (Mark Sinclair and Marybeth Catinell). I want to warn others of Reguss hidden fees and bait and switch sales tactic. 141 days ago by Sara S 1 Votes Regus is the BIGGEST rip off in the world. They charged us than here in Cupertino for one YEAR of membership and the place closed down right after. Now, they have scamed us of our money and no refunds are issued. I am FURIOUS. DO NOT PAY A DIME TO REGUS BUSINESS CENTERS. PLS KEEP YOUR MONEY AWAY FROM THESE FRAUDS. ANYONE WANTS TO SUE THEM LET ME KNOW. i AM ALL FOR IT 119 days ago by twinkle1000 1 Votes Yes I totally agree I am having murder with one in the UK at the moment who have provided an absolute sham of a service and wont do a thing about it having a huge detriment on my business. Steer clear of Regus 69 days ago by IhateRegus 1 Votes I concur about everything that has been stated We were hit by the same charges unknown to us They are scams and something has got to be illegal about what theyre doing. I agree, stay clear of Regus. 9 days ago by Hardworker 1 Votes Me too. Ive been in business for 10 years and signing up for a year with Regus has proved to be the biggest mistake Ive made. Id like to agree that they are the BIGGEST rip off in the world - please please read and then read again anything you sign with them and they are also a sham of a service. Id strongly advise others not to make the mistake I made by signing up with them. And yes, Id love to sue them. I also have a good case. Does anyone have Mark Dixons email address He is the CEO of this absymal Company. 9 days ago by Hardworker 1 Votes Me too. Ive been in business for 10 years and signing up for a year with Regus has proved to be the biggest mistake Ive made. Id like to agree that they are the BIGGEST rip off in the world - please please read and then read again anything you sign with them and they are also a sham of a service. Id strongly advise others not to make the mistake I made by signing up with them. And yes, Id love to sue them. I also have a good case. Does anyone have Mark Dixons email address He is the CEO of this absymal Company. It has been reported through various reliable sources and ex-Regus clients as well as ex-employees that the REGUS GROUPHQ MANAGEMENT GROUP is under criminal investigation for fraud, stealing of clients funds, non-delivery of services and falsification of documents. The list of client and ex-employee complains is getting longer everyday. Should you consider using their office services THINK TWICE before you part with your money. These international scam artists will do EVERYTHING not to deliver their services after they collected your payments. It further appears that the Regus Group will be filing for bankruptcy very soon, due to the fact that thousands of customer payments have been collected but clients have not seen any professional services in return. Their global network looks at the first glance impressive, however the ldquosmall printsrdquo in their contracts are so clever written that even if they do NOT deliver the office services as contractually agreed on, the client is left lsquohanging in the airrsquo without any possibility to receive his money refunded. The Regus managers ldquoin chargerdquo are suddenly ldquoun-availablerdquo to solve any problems and the client is ldquodragged over the floorrdquo for months with ldquoexcuse lettersrdquo but no improvement of service takes place. Cancellation of contracts are simply ldquoignoredrdquo and requests refunds due to breach of contract by the Regus Group are ignored too. Instead the client receives invoices for services he never ever ordered or signed for. Or invoices are sent from the Regus Group, which are dated months before the service contract was even signed. This is outright fraud and the therefore this scam operation must be stopped immediately. DO NOT PAY THEM ANY MONEY IF YOU DONrsquoT WISH TO BE THE NEXT VICTIM. THERE ARE FAR MORE PROFESSIONAL COMPANIES OUT THERE WHO WILL GLADLY OFFER YOU THEIR SERVICES AND THEY DO DELIVER IF YOU HAVE EVER DEALT WITH REGUS AND YOU FEEL THAT YOU ARE A VICTIM TOO, please contact our Investigative Journalist Team. Regus staves off bankruptcy with pound57m UK disposal By Liz Vaughan-Adams The cash-strapped provider of serviced offices Regus sold a controlling stake in its UK business yesterday in a last-ditch effort to raise money to ensure it stays afloat. The company is selling 58 per cent of its UK business for a maximum of pound57m to Rex 2002, a new company set up by the venture capital firm Alchemy. Regus said it believed the deal was the only option left on the table and warned that unless it was completed by the end of the year, as expected, parts of the Regus Group will be unable to trade, which is likely to result in the appointment of the administrators. This was a deal we had to do, said Mark Dixon, the chief executive. We are selling the crown jewels here, we cant deny that. The UK business is our most established business, its our most profitable business, its the best cash-flow producer. The companys UK operation, which has a workforce of 556, made an operating profit of pound13.6m in the first nine months of the year, on sales of pound129.4m. Regus warned yesterday that it would have faced a pound6m shortfall later this year were it not for the disposal of the 58 per cent stake in that business to Alchemy. Shares in the company closed down 6 per cent at 14.5p. The company does not have any overdraft or debt facilities to bridge that shortfall and admitted yesterday that none of the banks or potential lenders it approached were prepared to help. It said that providing it made revenues of more than pound270m in 2003 and provided the disposal to Alchemy went through, it thought it had sufficient working capital for the next 12 months. It is now also working on plans to sell non-core assets as well as to restructure its loss-making businesses, particularly in the United States, to improve its finances. But the company warned that it expected pricing to remain under pressure at least for the foreseeable future and said it expected turnover to be down fractionally in the first quarter of next year. Regus advisor, NM Rothschild, said Regus was in severe financial difficulty and warned that it would not be able to meet its obligations unless the sale went through in time. . Hotdog hero hits hard times Regus chief executive Mark Dixon faces an uncertain future as the US arm of his company files for bankcruptcy, writes Mark Tran Mark Dixon, chief executive of Regus, put his finger on the problem that has bedevilled his office rental company since boom turned to bust in the US. The reason we are trading poorly, he said, is largely a result of us having too much space and at too high a rent on the west coast of America, where the market has been affected very badly by the technology slump. Only three years ago, Mr Dixon - who left school at 16 and once sold hotdogs - was singing the praises of the US, saying it was a wonderful place to do business. But that was before the hi-tech bubble burst, pushing the worlds largest economy into recession. The downturn left the US market with a glut of office space and threatens to force to Mr Dixon to hang up a for-sale sign. But Mr Dixon insists that he is not bailing out of the US. The operations are to be restructured, not scrapped, and no wholesale closures are planned. The odds are against him. Filing for bankruptcy in the US is the latest twist of the knife for Regus. Last month it sold a majority stake in its only profitable business to a venture capitalist. Alchemy Partners agreed to pay pound51-57m for 58 of Reguss UK division, depending on performance. At the time, Mr Dixon, who holds a 64 stake in the company, admitted that he was selling off the crown jewels. Now other venture capitalist firms are circling. The US venture capital firm, Indigo Capital, has said it was considering a bid, although it is under scrutiny from the financial services authority (FSA) for possibly issuing misleading statements over its shareholding. Should Regus be swallowed up by someone else, it will mean a huge setback for Mr Dixon, who hit upon the idea of providing office space with all the trimmings - from photocopiers to toilets - for businesses. Mr Dixon hit upon the idea during a trip to Brussels when he noticed the large number of international business people working from their hotel rooms. He decided to introduce the American business centre concept to Europe to take advantage of a shift in working patterns, with companies requiring flexible office space and services. His first office rental overlooked Brussels Stephanie Square, in 1989. Regus was actually founded in the UK by John Wheeler, who had the same idea as Mr Dixon. Mr Dixon approached Mr Wheeler and suggested joining forces. Then Reguss Swedish backers, Reinhold, collapsed. Mr Dixon bought Regus from the receivers, with the help of pound800, 000 from the sale of his Dial-A-Snack business. Regus became one of the worlds fastest growing companies, expanding into the US and Asia, and employing almost 3, 000 people. It provided fully equipped offices equipped with high speed internet access and high-quality furniture. The worlds biggest company of its kind, Regus boasted a global network of over 420 full-service business centres with 92, 000 workspaces in 51 countries, located in modern and prestigious buildings. The accolades followed. In 1999, Mr Dixon was named Ernst Young entrepreneur of the year, while the Sun complimented him on being a top geezer and a hotdog hero. The expansion into the US proved to be Reguss undoing. At first business took off. It then fell off a cliff when the US economy went into reverse. Regus made the classic mistake of jumping into a hot market just as it was about to go cold. Floated on the London stock exchange and Nasdaq in the US in 2000 at a value of pound1.5bn, Regus shares peaked at 392p during the hi-tech boom. Now Regus shares fetch about 21p, giving the company a market value of just pound126m - and shares have actually gone up this year because of takeover speculation. Should Regus be bought up or go bust, Mr Dixon, who is only 43, can be expected to be looking around for other business opportunities. Three years ago, Mr Dixon claimed he would start over again if he went bankrupt. Definitely, I wouldnt hesitate - I wouldnt miss a day, he said in an interview. That day might come round sooner than he had anticipated. copy Guardian News Media . Mark Dixon: the Briton who wants to build a new Google Mark Dixon, chief executive of Regus, made his fortune supplying serviced offices and he has his sights set on creating a world-leading company. By Andrew Cave Published: 9:00PM BST 25 Apr 2009 What does a man do when he has lost half a billion pounds, been trashed by the City and gone through an expensive, high-profile divorce For Essex burger-flipper turned Monaco-based tycoon and tax exile Mark Dixon, simply rehabilitating Regus ndash the outsourced offices provider whose US business crashed into Chapter 11 bankruptcy protection during the dotcom bust ndash wouldnt be enough. Neither would taking the group into the FTSE 100 index ndash a task that would need it to roughly double its pound700m market capitalisation. What Mr Dixon, the son of an engineer and owner of 40pc of the company, really wants is to build the next Google or Microsoft. Is he serious You bet. Whatever I achieve, I get a second of light when I achieve it, but then I want to get on and do the next thing, he said. Regus at some point in the future will be an important global business. I want the business to be accepted and for people to talk about it like they talk about Google and Microsoft: companies that provide tools that they can use. Thats what we want: for our customers to say: Yes. I really get value from that. This inveterate need to prove himself is what led Mr Dixon, 49, to leave school at 16, starting Dial-a-Snack to make sandwiches which he delivered on a butchers bike. The business was not a success ndash Customers loved it but no one told me you had to make a margin ndash and he ended up travelling the world, paying his way by working in restaurants and selling encyclopaedias. On his return, he invested pound600 in a burger van and began selling hot dogs, buying seven other vans in Essex before ploughing his pound10, 000 savings into setting up The Bread Roll Company, which he sold in 1988 for pound800, 000. He moved to Brussels and had a flat-rental firm before he spotted businessmen holding meetings around coffee tables in hotels, saw the potential for providing desks for executives on the move and set up Regus in 1989. When he floated the business in October 2000, it was valued at pound1.5bn. Six months later, it was worth pound2bn and Mr Dixons 60pc stake at the time made him a billionaire. Now hes tending to his ninth business, the Chateau de Berne vineyard in Provence, which he bought a couple of years ago. I enjoy what I do and my businesses are also my hobby, he said. Wine is my weekend job. Im one of the leading producers of Cote de Provence rose. We produce about 600, 000 bottles of wine, mostly roseacute ndash the stuff you drink when youre sitting on the beach. I also do about 35 tonnes of olive oil a year. Does he really still need to prove himself, seven years after the Chapter 11 filing and the sale of a majority stake in Reguss British operations to venture capital firm Alchemy Partners Of course I do. Not to the City, though. I am driven more personally. I am not worried by what people think. Regus suffered in the last economic downturn because its easy terms for flexible short-term office or desk rental were highly attractive to dotcom entrepreneurs, who fled en masse when the boom turned to bust. Mr Dixon said the company had also over-expanded in the US and calls the Chapter 11 episode a near-death experience. In the UK, the shares, floated at 260p, hit a low of 3frac12p, valuing Mr Dixons stake at less than pound80m.However, within a year Regus was able to buy HQ Global, its American rival, for pound164m. Regus now has full control of its UK business and increased group pre-tax profits by 25pc to pound149m last year. It now has cash of more than pound200m and no debt, 171, 277 desks at 1, 000 office centres and gets 40pc of its revenues from the US. Last year it redomiciled for tax reasons and is now incorporated in Jersey and resident in Luxembourg. Now more storm clouds are gathering, with dire conditions in the commercial property market and spiralling levels of business failures, but Mr Dixon claims to have reinvented Reguss business model to make the company more recession-resilient. He says 65pc of Reguss offices are leased through partnership profit-sharing deals with property owners, which give less exposure to long leases and empty properties. BusinessWorld, a members club launched last summer that Mr Dixon describes as offering Oyster cards for offices, has signed up 200, 000 members who pay monthly subscriptions in return for desk-days at Reguss sites. Average occupancy of Reguss office space increased slightly to 82.9pc last year. Were not in the risk-taking business. Were an operator, Mr Dixon said. Weve got a brave new world of products that are really touching a nerve with the business world now, based on the ability to cut a businesss costs. You could be someone made redundant in the City. You dont want to sit at home in Essex. You buy one of these cards, pop up to London and youve got a place to sit. Or you could be a very large corporate thats looking to take out costs. Regus also offers a deal that gives unlimited access to business lounges providing free wi-fi internet connections and tea and coffee for pound17 a month. Theyre like airport lounges, said Mr Dixon. Youre not allowed to sit there and camp out. Its there for occasional use. These are great recession products. This time, were prepared. Were not going to be so badly affected. Last time, we were an immature business. The business had doubled in size every year for the previous 10 years so the average age of the centres was under two years. Now the average age of our centres is nine years. Were starting from a very strong base and trying to hold it. The next two or three years is going to be all about value. Its the Ryanair and easyJet world. Youve got to be focused on the cost for your customers. Mr Dixon doesnt underestimate the severity of the challenge ahead. Ive been in business for 34 years and never seen anything like this, he said. But our relationship with landlords is symbiotic. If there were to be a problem I believe people would work together. Its not a time for conflict. We have 400, 000 customers. Its taken us 20 years to get that but weve got the best distribution that landlords can possibly touch, and were in 75 countries and will add 10 more this year. Were just opening up in Honduras, Paraguay, Senegal and Mauritius. The tough times, including his pound28.7m divorce settlement in 2005 with ex-wife Trudy, the mother of two of his five children, clearly still hurt deeply. Going through the reconstruction, the humiliation and the damage to value and everything else, I class that as a rite of passage, he said. Its difficult at the time but you get on with it. I didnt spend time sitting crying into my soup. You just work a lot more hours in the day. You dont have time to worry about what everyone is saying. My rite of passage has made me into a better business person. Im more rounded and Ive aged a bit. Im a lot more mature. Im a completely different person from last time around. I take a lot less risk. But weve not only got to fight the recession, weve got to get rehabilitated. Weve vowed to leave the emergency ward and not go back. If you disappoint the market badly, as we did, it takes years and years to recover. Were doing it. Well be in the doghouse for as long as it takes. MARK DIXON CV Family: Divorced with four daughters and one son Houses: Connecticut, Provence, Monaco Interests: Sailing, wine-making, tennis and collecting old trucks On burgers: I still occasionally meet people who bought hot dogs from me. Its a great business but you work all night and smell of onions all day. On tax: I pay some tax here. Im only in the UK 45 to 60 days a year. I spend my life on a plane. On films: My favourite is The Godfather - its all about honour and business, although its not the sort of business we do. On Cars: I drive a Range Rover but I dont really do cars. I do old trucks. I have a 1971 Toyota and an old Citroen. On reading matter: Youll laugh but Im reading The Great Crash by JK Galbraith and a book about Julius Caesar. I also love Private Eye and no, I dont think Ive ever been in it. . MORE REGUS VICTIMS: 11 hours 54 minutes ago by Sophia2000 0 Votes I have problem with Regus UK, at first they talk about benefits with Regus, and after end of my contract when I decided to leave them they show their real face and they didnrsquot return my deposit, please beware them and considering before agreement with them. Mark Dixon has given a typically bullish interview with the Telegraph newspaper this week. In it he states that he wants Regus to become the next ldquoGoogle or Microsoftrdquo and that he wants to Regus to be seen as a useful tool that people use to operate successfully in Business. Clearly Regus have got someway to go to reach the status of Google or Microsoft in terms of monetary value, however it is more the sentiment expressed by Dixon that should be of interest. If anyone thinks that he would be satisfied with Regusrsquos current domination of the global serviced office market, then they would be under a misapprehension over the psyche of Mr Dixon. HOW LONG WILL IT TAKE BEFORE THE AUTHORITHIES BRING THIS GLOBAL SCAM ARTIST DOWN. Sir Stelios, the founder of easyGroup, which includes easyOffice.co.uk, has today issued defamation proceedings through Schillings (the leading law firm in reputation management) against Mark Dixon, CEO of international serviced office company Regus Group Plc, and the company itself, which is listed on the London Stock Exchange. Sir Stelios is suing following claims made to the Financial Times Sir Stelios said today: ldquoI was called a liar to a publication I respect hugely and one that is very important in my business career. This is unacceptable to me and I have decided to take this legal step to clear my name and my reputation in the City.rdquo 4 hours 55 minutes ago by don not use regus they are bad 0 Votes Trust me they are just as bad in the UK, we took a office from them in Leeds, Wellington Place, the staff are very rude the sales reps totally lie about everything then you never see them for a blue moon, they very very dodgy to look at them you would think they would be a good company to deal with they are the utter pitts, DO NOT USE THEM, THEY WILL ONLY GET IN THE WAY OF YOU RUN RUNNING YOUR BUSINESS. . Regus chiefs waive their pay as losses spiral By Susie Mesure Mark Dixon, Reguss chief executive, and Stephen Stamp, the finance director, have waived their salaries in a desperate attempt to stop the troubled serviced-offices provider haemorrhaging cash. Mark Dixon, Reguss chief executive, and Stephen Stamp, the finance director, have waived their salaries in a desperate attempt to stop the troubled serviced-offices provider haemorrhaging cash. Both men have worked for free since August and will continue to do so until the end of the year. Mr Dixon was being paid pound400, 000 a year while Mr Stamp earned pound160, 000. The move accompanied redundancies for a quarter of Reguss staff and an across-the-board pay cut of 40 per cent, helping to slash pound60m from the companys cost base. Shares in Regus soared 87 per cent to 36p, buoyed by signs that the groups strategy shift to longer-term contracts was working. Mr Dixon, who owns 60 per cent of Reguss share capital, bought a further one million shares at 30p each. His share holding is worth pound121m, down from more than pound1.3bn earlier this year. Mr Dixon said the cost-cutting action, prompted by a catastrophic profits warning in July following a downturn in Reguss business, should mean the company is cash-flow positive by next year. We are guardedly optimistic about the future, he said. Regus cut 800 jobs in the last three months, including 287 in Britain, and halted its new centres opening programme. It has reduced monthly cash expenditure from about pound12m a month through to September to a forecast of pound1.2m by December. Analysts remained cautious about the groups ability to increase its cashflow next year after it discounted fees to win back tenants. Businesses can rent a Regus workspace for as little as pound8 a day in the provinces and pound19 a day in London. While Regus said that its order book had reached a record level in September, fears remain about how well the business will fare in increasingly difficult economic conditions. Demand for Reguss US workstations has plummeted. Regus reported a pre-tax loss of pound11m for the three months to 30 September, compared with a profit of pound4.9m a year earlier. The company took an exceptional charge of pound87m, mostly in relation to its efforts to cut overheads. . Regus Shares Drop and Investors Reject Pay Package By Ceri Jones sdot May 21, 2009 sdot Shares in the UKrsquos largest serviced office operator Regus Plc have fallen by over 10 per cent. The drop of 9p per share has come despite the company seeing a year-on-year increase in turn over during the past four months. CEO Mark Dixon has reportedly blamed the drop in value of the pound for the slow up in revenue. After being offered an executive pay package, a third of the companyrsquos independent shareholders voted against the package for the second time in two years at the grouprsquos annual meeting. Ahead of the vote the Association of British Insurers expressed concerns regarding the companyrsquos corporate governance after Regus chose to ignore the companyrsquos share underperformance and allot 1.6m shares to Mark Dixon, who owns over 37 of the company, in line with the grouprsquos performance bonus plan. MARK DIXON AND THE REGUS GROUP - A SINKING SHIP. MAKE SURE THEY DONT GO DOWN WITH YOUR MONEY IN THEIR POCKETS. Our company was opening a new office in Nashville, TN, and we had been searching for a small office space to accommodate our two employees. While doing research, we came across the Regus Group, offering us an all-inclusive package in one convenient monthly bill. This was an ideal plan for us. We began our relationship with Regus in October 2008, and after just one month, we were highly disappointed. We began seeing charges for services that were priced much higher than the area average. Getting in touch with the General Manager at that location was nearly impossible. Emails were sent and phone calls placed, and were not returned for days when there was an urgent need for a response. After being disappointed in so many ways, we decided to terminate our relationship with Regus, and move to the private sector where terms were a bit better, and the bills would be more manageable. We received our final bill from Regus, and saw charges that we never agreed to pay. Regus wanted to charge us a ldquoBusiness Continuationrdquo fee, which, when looking over the TC, there was nothing specified that we would be charged for something like that. We had no qualms about paying an exit fee, as this is standard, but we were charged an exorbitant amount. While we could have paid a cleaning service somewhere in the amount of 75.00 to clean the office, Regus charged us more than double that price. We felt really let down by Regus, and will never do business with them again, nor refer anyone to their offices. . 71 days ago by anonymous 0 Votes Highly agree. All around they are too expensive and the fees are ridiculous. I would never recommend there service to anyone in any location. Regus published wrong address on several buildings. during a USPS software and hardware upgrade, we noticed mail being returned with what we knew to be the proper address. Later we learned that the post office had advised the regus group in irvinemant times about using the proper address. they have since changed the address BUT wont pay a dime to anyone most are unaware and absorbed the cost to cure BECAUSE regus told the clients the post office was in error. i found it and was terminated regus loses mail regus is awful to deal with regus doesnt care about client service regus told OUR clients we werent there, didnt have a real office etc regus told OUR clients they had th wrong number MARK DIXON - CEO OF THE REGUS GROUPHQ MANAGEMENT GROUP IS UNDER INVESTIGATION FOR GLOBAL CONSUMER FRAUD FROM HOT DOG SALES MAN TO ONE OF THE BIGGEST SCAM ARTIST ACROSS THE GLOBE It has been reported through various reliable sources and ex-Regus clients that the REGUS GROUPHQ MANAGEMENT GROUP is under criminal investigation for fraud, stealing of clients funds, non-delivery of services and falsification of documents. Should you consider using their office services THINK TWICE before you part with your money. These international scam artists will do EVERYTHING not to deliver their services after they collected your payments. It further appears that the Regus Group will be filing for bankruptcy very soon, due to the fact that thousands of customer payments have been collected but clients have not seen any professional services in return. Their global network looks at the first glance impressive, however the ldquosmall printsrdquo in their contracts are so clever written that even if they do NOT deliver the office services as contractually agreed on, the client is left lsquohanging in the airrsquo without any possibility to receive his money refunded. The Regus managers ldquoin chargerdquo are suddenly ldquoun-availablerdquo to solve any problems and the client is ldquodragged over the floorrdquo for months with ldquoexcuse lettersrdquo but no improvement of service takes place. Cancellation of contracts are simply ldquoignoredrdquo and requests refunds due to breach of contract by the Regus Group are ignored too. Instead the client receives invoices for services he never ever ordered or signed for. Or invoices are sent from the Regus Group, which are dated months before the service contract was even signed. This is outright fraud and the therefore this scam operation must be stopped immediately. DO NOT PAY THEM ANY MONEY IF YOU DONrsquoT WISH TO BE THE NEXT VICTIM. THERE ARE FAR MORE PROFESSIONAL COMPANIES OUT THERE WHO WILL GLADLY OFFER YOU THEIR SERVICES AND THEY DO DELIVER IF YOU HAVE EVER DEALT WITH REGUS AND YOU FEEL THAT YOU ARE A VICTIM TOO, please contact our Investigative Journalist Team. HERE ARE HUNDREDS OF REGUS VICTIMS: THE REGUS GROUP IS A 100 SCAM OPERATION. - HERE IS WHAT OTHER CLIENTS AND EX-EMPLOYEES ARE SAYING ABOUT THE REGUS GROUP STAY AWAY FROM THESE SCAM ARTISTS I can confirmed the validity to the previous post, every single word is true. My lease ended 10312008 and in the last week I recieved and invoice from Regus (Indianapolis, In.) for 850.00 of whch there was no listing or breakdown of why I was receiving this invoice. Just a single unidentified dollar amount. When I called the office, Ispoke with the billing person who did a very poor job of helping me identify the full breakdown of the invoice. After concerted effort I was able to identify phone, mail, covered the fees over a 3 month tranistionary fee. Upon further complaint, the general manager called me today and of course reminded me that this transitionary fee is well represented in my contract that I signed 12 months ago. And of course I contend that at no time in dealling with the office manager at the initial signage of the contract or my exit conversations did this transitionary fee be expressed of discussed to me which I find non-discloser a fraudulant act and places Regus in my opinion as a SCAMMER. I plan to pursue this to and end and want all to know that Regus in my cased misrepresented their contract and service. I think the Regus people are all talk and all sleeze. I had an office at Regus on Rt 128 near Boston. My company paid a lot for it, but i needed a place to work away from two small kids in between sales travel. Thru word of mouht I found another executive suites, Highland-March, in Westborough. I really liked th e space and the peaople there a lot and it was much closer to home, so i put in my 3 month notice at Regus. I began working out of Highland-March right away on a day-to-day basis. The staff there was fabulous and the price was almost half of what Regus charged. Really top-notch people. So heres the catch: I hadnt shown up at Regus for about 5 weeks, but I still had 6 weeks to go on my contract and my comapny was still paying the (outrageous) monthly fees. Well, I go to my office, unlock the door--and there is someone else working there. They had taken all my stuff and put it in boxes in storage there, and sold my office right out from underneath me--and I was still paying for it I will never-ever use Regus again. Our company was opening a new office in Nashville, TN, and we had been searching for a small office space to accommodate our two employees. While doing research, we came across the Regus Group, offering us an all-inclusive package in one convenient monthly bill. This was an ideal plan for us. We began our relationship with Regus in October 2008, and after just one month, we were highly disappointed. We began seeing charges for services that were priced much higher than the area average. Getting in touch with the General Manager at that location was nearly impossible. Emails were sent and phone calls placed, and were not returned for days when there was an urgent need for a response. After being disappointed in so many ways, we decided to terminate our relationship with Regus, and move to the private sector where terms were a bit better, and the bills would be more manageable. We received our final bill from Regus, and saw charges that we never agreed to pay. Regus wanted to charge us a ldquoBusiness Continuationrdquo fee, which, when looking over the TC, there was nothing specified that we would be charged for something like that. We had no qualms about paying an exit fee, as this is standard, but we were charged an exorbitant amount. While we could have paid a cleaning service somewhere in the amount of 75.00 to clean the office, Regus charged us more than double that price. We felt really let down by Regus, and will never do business with them again, nor refer anyone to their offices. . Does anyone know if you sign an agreement with Regus and your company goes bankrupt, can they come after you personally I realize that any responses should be validated by an attorney, etc. I re-newed my Regus deal 8 months ago after a 6 month contract, then the economy drove my business into the duldrums. I gave notice in February that I was going to vacate and vacated in March. I paid March rent but sent in 2 secret shoppers in late March. They were NOT shown my space. I am a sole proprietor and the agreement was signed in the companys name and written in the companys name. There is NO personal gurarantee on the agreement. I offered them a 75 buyout and they said no. Anybody else experience anything like this . We moved into Regus HQ in Tulsa, OK in Nov. 2006. The whole time we rented our office space there they seemed to come up with misc. charges for all kinds of things. When we moved out they charged us 2000 and they couldnt tell us what all the charges were even for And then put a late charge on our bill while they were taking forever to research what our charges were. Here we are, 5 months after we moved out, and we just received ANOTHER invoice for postage and supplies from our Business Continuation fee that we were unaware of when we signed the contract. This is a charge for them to forward your mail (You dont have a choice, all the mail that comes is listed as one suite, so you cant intercept the post office) not only do they charge to forward your mail, they charge YOU for the postage and supplies that they use. Now we are paying 200 on a 35 postage charge because they slapped two late fees after not billing us on time. Oh, did I mention, its 5 months later and we havent received our deposit back from when we moved in. I would NEVER recommend RegusHQ to anyone. . THIS POST IF FROM AN EX-EMPLOYEE OF THE REGUS GROUPHQ MANAGEMENT GROUP. IF THIS IS NOT ENOUGH WARNING FOR ANY CLIENT TO STAY AWAY FROM THESE SCAM OPERATORS, THEN WE DO NOT KNOW WHAT IShellip I used to work for Regus and I have to concur that unfortunately, what is written above is true. Please know that with the economy turning, the pressure on managers to gloss over key areas of the contract and then hide behind the fine print will increase. Previously, managers were allowed to discuss those fees. Most did, some did not. The explosion of complaints, I believe, is a direct result of the pressure they are now feeling to sell at any cost - customers be danged. Once youre in youre in and that is the stance that the company will take. I left after years with this company when I finally got tired of fighting against such practices, as have many other managers in the last 8-12 months. Sadly, many of the people who put customers first are no longer there. go to careerbuilder - they cant hire people fast enough to stop the bleeding. I count myself as one of the lucky ones having left early enough to escape the new initiatives that severely reduce incentives, encourage infighting and poor customer management. This company had the potential to be great but is being driven into the ground by fear and greed. If you need to sign a contract with a RegusHQ building, please read the contract thoroughly and ASK ABOUT EVERY SINGLE FEE LISTED AND EVERY DEADLINE FOR RENEWAL. It appears more likely than not from the comments above that they will not review it and you will certainly end up paying for it. HQ was a great company once. Its sad to see what its become. . Regus asked for nearly 3600 in security deposit for a 3 month contract. Mark Green, the incompetent manager at 5 Penn Plaza assured me that every single penny would be returned. In mid-March, I upgraded my office from a 1200month room to 2100month room. During my upgrade, Mark Green told me that he would waive any fees associated with the upgrade. To my surprise, I received a 2400 bill for the month of March (I expected to receive a 1650 bill since I moved mid-march). I asked Mark Green what had happened. He told me that he wasnt sure, but that he had spent two hours last night adjusting my bill ndash the nightmare had begun. When Mark Green was unable to resolve my bill on April (after coming back with many excuses that he didnt have time to look over my bill), I told him that since my 3 month contract would come to an end on May 1st, I was prepared to leave if he cannot deal with my bill. Mark Green, frustrated at his lack of understanding of his own companys billing system, delegated his duty to Cathy DeFrenza, another manager who didnt understand her own companys billing system. Cathy assured me that she was prepared to resolve my bill that same day. I was very happy to hear that. Of course, Cathy disappeared. She was on jury duty for over two weeks. After contacting Mark Green to ask what had happened, I was repeatedly told that Cathy would give me a call. Cathy never did. On June 1st, Mark Green told me that he was no longer in charge of my bill and that the responsibility had been elevated to Regus corporate headquarter. I called Regus corporate headquarter and another employee who had no idea why Mark Green had forwarded this information answered my call. She informed me that I was being charged a 1000 business continuation fee and that my security deposit will not be returned until Ive resolved my account. There was no hope left. I had no one to speak to about my overcharged bill on the month of March. Regus also charged me 300 wear and tear fee for an office I had used for three months. The office was practically brand new when I left So heres my advice: dont go to Regus if you want an honest billing system. I found that there are much better offices with windows (mine had none). If you put in 3600 security deposit, know that you will probably get 1000 back or NOTHING AT ALL. . I confirm this as well. I was a fool and signed two agreements with them. The first was for an office for 600 a month. I never paid less than 1200 for that lease. At the end, I was hit with an 800 virtual continuation feel. I then really needed an office for reasons that donrsquot matter, so I signed a 3 month contract for 205 a month for basically a broom closet. It turned into a 4 month contract because they donrsquot count partial months as part of the terms and of course I never paid less than 525 a month for that lease. I had to extend it once and of course went for an extra 4 months instead of three. Well, After the 5th month I moved to a more traditional office and figured Id just cancel the extra phone and internet charges and just eat the 205 fee for the rest of the lease. They told me that I couldnrsquot cancel the phone or internet and it was in my contact I was so disgusted I havent even looked at the contract again to see what rabbit theyre pulling out of their hat (like the virtual continuation). I figured the hell with them and Irsquoll never ever do business with them again. OH My lease is paid via credit card. Well, last month (my LAST month w them ever, thank god), my credit card was declined. They charged me a credit card declined fee. hahaha have you ever heard of such things. These people have some nerve to say the least. . I confirm this as well. I was a fool and signed two agreements with them. The first was for an office for 600 a month. I never paid less than 1200 for that lease. At the end, I was hit with an 800 virtual continuation feel. I then really needed an office for reasons that donrsquot matter, so I signed a 3 month contract for 205 a month for basically a broom closet. It turned into a 4 month contract because they donrsquot count partial months as part of the terms and of course I never paid less than 525 a month for that lease. I had to extend it once and of course went for an extra 4 months instead of three. Well, After the 5th month I moved to a more traditional office and figured Id just cancel the extra phone and internet charges and just eat the 205 fee for the rest of the lease. They told me that I couldnrsquot cancel the phone or internet and it was in my contact I was so disgusted I havent even looked at the contract again to see what rabbit theyre pulling out of their hat (like the virtual continuation). I figured the hell with them and Irsquoll never ever do business with them again. OH My lease is paid via credit card. Well, last month (my LAST month w them ever, thank god), my credit card was declined. They charged me a credit card declined fee. hahaha have you ever heard of such things. These people have some nerve to say the least. HQ Global WorkplacesRegus Group Fraud, Employee Theft of Identity I recently returned from my military mission in Iraq as one of the thousands USA soldiers and thankful to be joined again with my family, but worried about how I would support them. I borrowed 1350 from a loved one and then went to add the funds to my bank account. Within minutes, I discovered that a company named HQ Global Workplaces had charged my account 326.00. When I called my card company to inquire and dispute the charges, they suggested I first call the merchant. When I called the merchant (HQ Global Workplaces) they informed me that they had charged my card because someone using a different name other than mine, had ordered some type of virtual office service. They refused to refund the money to my card even though I told them that I was not the one who made the transactions. I offered them proof of my identity and even offered to send them a photocopy of my id and my credit card to show that the name on my card is not the name that was used to make the transaction. I also offered to provide them with I had just returned from the military and could not have possibly made the transaction. I will unfortunately have to spend more time and money in taking them to court but in the meantime, I still am out of 1350 and my rent is due. Exclusion and limitation clauses - Commercial contracts AND THE FRAUDULENT REGUS STRATEGIES In our June 2007 commercial update, we reported the decision in Regus (UK) Ltd -v- Epcot Solutions Ltd 2007 EWHC 938 (Comm) in which an exclusion clause in the suppliers standard terms was held to be unreasonable under section 3 of the Unfair Contract Terms Act 1977 (UCTA). The court reached this view on the grounds that the clause left the customer, Epcot, with no real remedy for breach of contract. In a recent judgment (2008 EWCA Civ 361), the Court of Appeal upheld the clause and it is important to understand why. Epcot, a small IT training provider, rented high quality serviced office accommodation from Regus for a number of years but the relationship was marred by a number of problems, including the inadequacy of the air-conditioning system in the premises which ultimately led to Epcot claiming substantial damages. Regus attempted to rely on the exclusion clause in its standard terms, the relevant parts of which were as follows: We will not in any circumstances have any liability for loss of business, loss of profits, loss of anticipated savings, loss of or damage to data, third party claims or any consequential loss. The customer was advised to insure accordingly. We will be liable. up to a maximum equal to 125 per cent of the total fees paid under your agreement. or pound50, 000 (whichever is the higher), in respect of all other losses, damages, expenses or claims. In the Court of Appeal, Rix LJ held that the trial judge had erred as to the scope of the clause and Epcots available remedies. Rix LJ pointed out that the obvious and primary measure of loss for the defective air-conditioning is the diminution in value of the services provided - i.e. the difference between the value of air-conditioned offices and non-air-conditioned offices. Although the first limb of the clause excluded some heads of loss, notably loss of profits and consequential loss, it left this primary measure of loss untouched. It was argued that the first limb was unreasonable because it operated in any circumstances, i.e. even in the case of Reguss fraud or deliberate acts. This was a misconstruction. Liability for fraud or malice would always be accepted because parties contract with each other in the expectation of honest dealing. Extreme or remote possibilities like these should not be the primary focus when assessing clauses for reasonableness. Looking at the UCTA reasonableness factors, Rix LJ pointed out that Epcots CEO was an intelligent and experienced businessman who was well aware of Reguss standard terms and used a similar exclusion himself. There was no inequality of bargaining power, as shown by negotiating patterns and Epcots obvious awareness of alternative providers. As for insurance, it would have been far easier for Epcot to insure against the losses mentioned in the first limb. Overall, the first limb met the requirement of reasonableness and the figures of the higher of 125 per cent or pound50, 000 specified in the second limb were, in fact, described as generous. The trial judge had originally stated that the first part of the clause could not be severed and therefore the whole thing failed. By the time of the appeal, it had been conceded that severability was possible, allowing the second limb to remain intact. Rix LJ approved this approach, despite the fact that the clause was not divided into separate sub-clauses, because the two limbs were clearly independent of each other and served different purposes (i.e. one excluding liability, and the other limiting it). Anyone whose standard terms include a cap of this type will be reassured by the Court of Appeals stance. Lawyers, too, can distil some drafting guidance from the judgment. In particular, clauses should be split into separate sub-clauses, wherever possible, with clear numbering to differentiate them, and drafted so that they are capable of standing alone if one part is struck out. This should be supported by a severability clause in the boiler plate. THIS IS JUST ANOTHER WARNING TO STAY AWAY FROM REGUS ANDOR HQ MANAGEMENT GROUP. THESE GUYS AR CROOKS . THE REGUS GROUP IS THE BIGGEST SCAM OPERATION GLOBALLY. - HERE ARE MORE FACTS FROM REGUS CLIENTS AND EX-EMPLOYEES OF THE REGUS GROUP WARNING. STAY AWAY FROM THESE SCAM ARTISTS Regus Office Rental Bait and switch Prior to signing of my contract with Regus, Mark Sinclair (General Manager) assured me there would not be any additional feeshidden fees. I was informed by a competitor that Regus had hidden fees and not to go with them during my research of finding a temp office space. My contract was for 3 months. During the last week of my contract I emailed and personally asked the Operations manager, Marybeth Catinella if I had to sign, review, final walk through, and anything else prior to my last date so that I do not get any other charges then what I have already paid. Marybeth Catinella said dont worry about it, everything is fine and that I should receive my deposit in 30 days. On the 30th day I receive an invoice for 1032.50. After further research I found out the contract had a clause with NO FEE SCHEDULE about continuing business setup. I asked Mark Sinclair about the fee and he just email replying I just received word back from my boss that Regus cannot waive the business continuity charges that are outlined in section 23 of the terms and conditions of the service agreement. Im a small business owner. Every dollar matters I received a PROMISE from the General Manager assuring me there will be no other fee then the 600 per month and assured me his competitor was lying. When I asked the Operations Manager if I needed to do anything to assure my full deposit with no other charges, she stated dont worry about it, everything is fine. I should have ended my contract when I received my 1st invoice with a higher agreed fee of 600 BUT again I was sold by the General Manager, Mark Sinclair. I am very upset that I was deceived and not told all the information by the General Manager and the Operations Manager (Mark Sinclair and Marybeth Catinell). I want to warn others of Reguss hidden fees and bait and switch sales tactic. 141 days ago by Sara S 1 Votes Regus is the BIGGEST rip off in the world. They charged us than here in Cupertino for one YEAR of membership and the place closed down right after. Now, they have scamed us of our money and no refunds are issued. I am FURIOUS. DO NOT PAY A DIME TO REGUS BUSINESS CENTERS. PLS KEEP YOUR MONEY AWAY FROM THESE FRAUDS. ANYONE WANTS TO SUE THEM LET ME KNOW. i AM ALL FOR IT 119 days ago by twinkle1000 1 Votes Yes I totally agree I am having murder with one in the UK at the moment who have provided an absolute sham of a service and wont do a thing about it having a huge detriment on my business. Steer clear of Regus 69 days ago by IhateRegus 1 Votes I concur about everything that has been stated We were hit by the same charges unknown to us They are scams and something has got to be illegal about what theyre doing. I agree, stay clear of Regus. 9 days ago by Hardworker 1 Votes Me too. Ive been in business for 10 years and signing up for a year with Regus has proved to be the biggest mistake Ive made. Id like to agree that they are the BIGGEST rip off in the world - please please read and then read again anything you sign with them and they are also a sham of a service. Id strongly advise others not to make the mistake I made by signing up with them. And yes, Id love to sue them. I also have a good case. Does anyone have Mark Dixons email address He is the CEO of this absymal Company. 9 days ago by Hardworker 1 Votes Me too. Ive been in business for 10 years and signing up for a year with Regus has proved to be the biggest mistake Ive made. Id like to agree that they are the BIGGEST rip off in the world - please please read and then read again anything you sign with them and they are also a sham of a service. Id strongly advise others not to make the mistake I made by signing up with them. And yes, Id love to sue them. I also have a good case. Does anyone have Mark Dixons email address He is the CEO of this absymal Company. Posted: 2009-03-10 by Attorney I am an attorney on a tight budget with little time to deal with office-type issues, which is why I opted for the Regus Business Centers in Chicago. The ads are nice and show happy, content clients. What a lie From slowfreezing internetserver issues to poorly trained staff and nasty management, I would not wish this work environment on anyone. The situation only got worse when construction began in the building (bc the Merc left) and I requested Regus assistance in enforcing the building agreement that no drilling or loud pounding take place between 8am - 5pm. Such noise made it difficult to conduct phone conferences and for clients to visit. Regus solution: move to a new office in the Regus family. nevermind that March is the BUSIEST and most maddening month for my type of law practice. I dont have time to move Today, while I informed Tara (30 S. Wacker manager) and Lynn (assistant manager) that I am extremely busy and do not have time to deal with the issue of moving offices due to the construction noise at the location, both nonetheless ndash and despite my request that they simply do their jobs and end the excessive noise - opted to lsquodrop byrsquo to further discuss. As I reiterated my need to leave the office to get work done (and was in the process of packing up to go work at home), the conversation grew heated and I asked Lynn to leave (as she was the one who misrepresented that the construction noise would end on Friday of last week). Lynn then informed me (in Tararsquos presence) that the office was ldquoher office, toordquo and refused to leave. If this is the case, then what have I been paying for. If I am not allowed a private (or even semi-private) space, then I do not think we are seeing eye-to-eye on the meaning of an office. I also did not appreciate Tararsquos snarky comments that she ldquodidnrsquot hear anythingrdquo while in the office and that ldquono other clients have complained.rdquo Note. that last one is a whopper (not at all true). When the building inspector and police stopped by last week, the noises were audible ndash as they were when I sent each e-mail to Tara and Lynn documenting the noise. I experienced all of 15 minutes of quiet in the office since 9:15 am today, and then later when the noise subsided after 11:00 am when Tara and Lynn, uninvited, interrupted my work. I am voicing dissatisfaction with the way construction noise complaints have been handled at this location and the general attitude and confrontational nature of the manager. I have made little progress speaking with persons from Regus on the phone lines and doubt I will make much progress until my lease is up in October. I would not recommend Regus to another attorney ndash not after today. It has Regus written all over it. We have experienced real issues with this office provider the level of service for one is exceptionally poor. Wed recommend that you dispute the invoices because you too have expectations. 10 hours 21 minutes ago by HoustonEngineer12 0 Votes In addtion and to others considering using Regus beware, they are deceptive in that they do not completely disclose terms. In my case I had requested a flat 3 month term as I needed a temporary officemeeting room for 1 meeting. Their Agent, agreed that they could do this and that at my discretion, services could be expanded andor renewed. After 45 days passed, I contacted them to make sure they understood that my term was for 3 months and no longer. Their response was that accordding to the terms of the contract, I owed them a 60 day notice prior to termination or the contract automaticaly renewed. After re-reading the fine print of the contract I noticed that this was indeed, stated. I offered to pay an additional 30 days lease to satisfy the notice however they refused. Also stated in the contract was that upon renewel rates may change without notice. There are a number of consumer complaints and Regus is not an accredited (or very credible) company. . REGUS COMPLAINTS bull Location: Phoenix. AZ. United States About Me A former (recently) 2year tenant of the PV Center in Phoenix. Months of issues with poor maintenance, no internet for days, poor staff response and amenities that did not work. Negotiated out of the contract early, however then to be charged 750Mo for phone transfers and answering I did not have while a tenant and mail forwarding that had already been transferred. To date - no mail has been forwarded and we have been out of the facvility for over two weeks. Instead of a 100station charge (we had two stations) - we were assessed 375 for moving out. Anyone have issues like this . Post a Comment On: REGUS COMPLAINTS Others Who Have Been Bound By Contract 6 Comments - Show Original PostCollapse comments Anonymous said. We had the exact same problem. Regus referred us to paragraph 23 of the agreement in mice type. 100 per workstation for wear and tear and an additional 825 for a business continuation that we didnrsquot even use. Also, the deposit takes months to get back. We will never lease from Regus again. December 14, 2007 8:38 AM classcuttext. kaistudios said. This is complaint about Los Angeles (RegusHQ) charged me extra services without consulting with me first to my card on file they wouldnt refund my money on my request and even says that I need to keep the services for 3 months. They will try and sign you up for a long term contract which will bind you to their costly and ineffective service for what initially appears to be a discounted fee that will cost you greatly later. I never able to get in touch with a decent manager and its impossible to close the account once established. that was a big mistake to sign up with this guys and I lost lots of business because of them. Their system seem to be built on commissions to unsuccessful real estate agents so their is no interest in giving good service or long term relationship marketing but selling as high as possible. save yourself and go somewhere else. March 18, 2009 6:57 PM . Our company was opening a new office in Nashville, TN, and we had been searching for a small office space to accommodate our two employees. While doing research, we came across the Regus Group, offering us an all-inclusive package in one convenient monthly bill. This was an ideal plan for us. We began our relationship with Regus in October 2008, and after just one month, we were highly disappointed. We began seeing charges for services that were priced much higher than the area average. Getting in touch with the General Manager at that location was nearly impossible. Emails were sent and phone calls placed, and were not returned for days when there was an urgent need for a response. After being disappointed in so many ways, we decided to terminate our relationship with Regus, and move to the private sector where terms were a bit better, and the bills would be more manageable. We received our final bill from Regus, and saw charges that we never agreed to pay. Regus wanted to charge us a ldquoBusiness Continuationrdquo fee, which, when looking over the TC, there was nothing specified that we would be charged for something like that. We had no qualms about paying an exit fee, as this is standard, but we were charged an exorbitant amount. While we could have paid a cleaning service somewhere in the amount of 75.00 to clean the office, Regus charged us more than double that price. We felt really let down by Regus, and will never do business with them again, nor refer anyone to their offices. March 31, 2009 8:02 AM . Regus is crooked and dishonest and you should never sign with them. They sell you on the flexibility and in all in one package that will save you money. They use a terms and conditions she in microscopic print that contains things like an automatic renewal. Regus is dispicable and I suspect very soon they will face a class action lawsuit for their shady ways. The use low cost uneducated people to answer the phone that are far from professional. They will never follow up with you near renewal hoping you will miss the automatic renewal and be forced into a whole new term. NEVER, EVER use Regus. June 2, 2009 8:53 PM Anonymous said. I work for regus in Australia and it is June 9, 2009 3:04 AM It has been reported through various reliable sources and ex-Regus clients as well as ex-employees that the REGUS GROUPHQ MANAGEMENT GROUP is under criminal investigation for fraud, stealing of clients funds, non-delivery of services and falsification of documents. The list of client and ex-employee complains is getting longer everyday. Should you consider using their office services THINK TWICE before you part with your money. These international scam artists will do EVERYTHING not to deliver their services after they collected your payments. It further appears that the Regus Group will be filing for bankruptcy very soon, due to the fact that thousands of customer payments have been collected but clients have not seen any professional services in return. Their global network looks at the first glance impressive, however the ldquosmall printsrdquo in their contracts are so clever written that even if they do NOT deliver the office services as contractually agreed on, the client is left lsquohanging in the airrsquo without any possibility to receive his money refunded. The Regus managers ldquoin chargerdquo are suddenly ldquoun-availablerdquo to solve any problems and the client is ldquodragged over the floorrdquo for months with ldquoexcuse lettersrdquo but no improvement of service takes place. Cancellation of contracts are simply ldquoignoredrdquo and requests refunds due to breach of contract by the Regus Group are ignored too. Instead the client receives invoices for services he never ever ordered or signed for. Or invoices are sent from the Regus Group, which are dated months before the service contract was even signed. This is outright fraud and the therefore this scam operation must be stopped immediately. DO NOT PAY THEM ANY MONEY IF YOU DONrsquoT WISH TO BE THE NEXT VICTIM. THERE ARE FAR MORE PROFESSIONAL COMPANIES OUT THERE WHO WILL GLADLY OFFER YOU THEIR SERVICES AND THEY DO DELIVER IF YOU HAVE EVER DEALT WITH REGUS AND YOU FEEL THAT YOU ARE A VICTIM TOO, please contact our Investigative Journalist Team. MORE REGUS VICTIMS: 11 hours 54 minutes ago by Sophia2000 0 Votes I have problem with Regus UK, at first they talk about benefits with Regus, and after end of my contract when I decided to leave them they show their real face and they didnrsquot return my deposit, please beware them and considering before agreement with them. Mark Dixon has given a typically bullish interview with the Telegraph newspaper this week. In it he states that he wants Regus to become the next ldquoGoogle or Microsoftrdquo and that he wants to Regus to be seen as a useful tool that people use to operate successfully in Business. Clearly Regus have got someway to go to reach the status of Google or Microsoft in terms of monetary value, however it is more the sentiment expressed by Dixon that should be of interest. If anyone thinks that he would be satisfied with Regusrsquos current domination of the global serviced office market, then they would be under a misapprehension over the psyche of Mr Dixon. HOW LONG WILL IT TAKE BEFORE THE AUTHORITHIES BRING THIS GLOBAL SCAM ARTIST DOWN. Sir Stelios, the founder of easyGroup, which includes easyOffice.co.uk, has today issued defamation proceedings through Schillings (the leading law firm in reputation management) against Mark Dixon, CEO of international serviced office company Regus Group Plc, and the company itself, which is listed on the London Stock Exchange. Sir Stelios is suing following claims made to the Financial Times Sir Stelios said today: ldquoI was called a liar to a publication I respect hugely and one that is very important in my business career. This is unacceptable to me and I have decided to take this legal step to clear my name and my reputation in the City.rdquo 4 hours 55 minutes ago by don not use regus they are bad 0 Votes Trust me they are just as bad in the UK, we took a office from them in Leeds, Wellington Place, the staff are very rude the sales reps totally lie about everything then you never see them for a blue moon, they very very dodgy to look at them you would think they would be a good company to deal with they are the utter pitts, DO NOT USE THEM, THEY WILL ONLY GET IN THE WAY OF YOU RUN RUNNING YOUR BUSINESS. . Regus chiefs waive their pay as losses spiral By Susie Mesure Mark Dixon, Reguss chief executive, and Stephen Stamp, the finance director, have waived their salaries in a desperate attempt to stop the troubled serviced-offices provider haemorrhaging cash. Mark Dixon, Reguss chief executive, and Stephen Stamp, the finance director, have waived their salaries in a desperate attempt to stop the troubled serviced-offices provider haemorrhaging cash. Both men have worked for free since August and will continue to do so until the end of the year. Mr Dixon was being paid pound400, 000 a year while Mr Stamp earned pound160, 000. The move accompanied redundancies for a quarter of Reguss staff and an across-the-board pay cut of 40 per cent, helping to slash pound60m from the companys cost base. Shares in Regus soared 87 per cent to 36p, buoyed by signs that the groups strategy shift to longer-term contracts was working. Mr Dixon, who owns 60 per cent of Reguss share capital, bought a further one million shares at 30p each. His share holding is worth pound121m, down from more than pound1.3bn earlier this year. Mr Dixon said the cost-cutting action, prompted by a catastrophic profits warning in July following a downturn in Reguss business, should mean the company is cash-flow positive by next year. We are guardedly optimistic about the future, he said. Regus cut 800 jobs in the last three months, including 287 in Britain, and halted its new centres opening programme. It has reduced monthly cash expenditure from about pound12m a month through to September to a forecast of pound1.2m by December. Analysts remained cautious about the groups ability to increase its cashflow next year after it discounted fees to win back tenants. Businesses can rent a Regus workspace for as little as pound8 a day in the provinces and pound19 a day in London. While Regus said that its order book had reached a record level in September, fears remain about how well the business will fare in increasingly difficult economic conditions. Demand for Reguss US workstations has plummeted. Regus reported a pre-tax loss of pound11m for the three months to 30 September, compared with a profit of pound4.9m a year earlier. The company took an exceptional charge of pound87m, mostly in relation to its efforts to cut overheads. . Regus Shares Drop and Investors Reject Pay Package By Ceri Jones sdot May 21, 2009 sdot Shares in the UKrsquos largest serviced office operator Regus Plc have fallen by over 10 per cent. The drop of 9p per share has come despite the company seeing a year-on-year increase in turn over during the past four months. CEO Mark Dixon has reportedly blamed the drop in value of the pound for the slow up in revenue. After being offered an executive pay package, a third of the companyrsquos independent shareholders voted against the package for the second time in two years at the grouprsquos annual meeting. Ahead of the vote the Association of British Insurers expressed concerns regarding the companyrsquos corporate governance after Regus chose to ignore the companyrsquos share underperformance and allot 1.6m shares to Mark Dixon, who owns over 37 of the company, in line with the grouprsquos performance bonus plan. MARK DIXON AND THE REGUS GROUP - A SINKING SHIP. MAKE SURE THEY DONT GO DOWN WITH YOUR MONEY IN THEIR POCKETS. Our company was opening a new office in Nashville, TN, and we had been searching for a small office space to accommodate our two employees. While doing research, we came across the Regus Group, offering us an all-inclusive package in one convenient monthly bill. This was an ideal plan for us. We began our relationship with Regus in October 2008, and after just one month, we were highly disappointed. We began seeing charges for services that were priced much higher than the area average. Getting in touch with the General Manager at that location was nearly impossible. Emails were sent and phone calls placed, and were not returned for days when there was an urgent need for a response. After being disappointed in so many ways, we decided to terminate our relationship with Regus, and move to the private sector where terms were a bit better, and the bills would be more manageable. We received our final bill from Regus, and saw charges that we never agreed to pay. Regus wanted to charge us a ldquoBusiness Continuationrdquo fee, which, when looking over the TC, there was nothing specified that we would be charged for something like that. We had no qualms about paying an exit fee, as this is standard, but we were charged an exorbitant amount. While we could have paid a cleaning service somewhere in the amount of 75.00 to clean the office, Regus charged us more than double that price. We felt really let down by Regus, and will never do business with them again, nor refer anyone to their offices. . 71 days ago by anonymous 0 Votes Highly agree. All around they are too expensive and the fees are ridiculous. I would never recommend there service to anyone in any location. Regus published wrong address on several buildings. during a USPS software and hardware upgrade, we noticed mail being returned with what we knew to be the proper address. Later we learned that the post office had advised the regus group in irvinemant times about using the proper address. they have since changed the address BUT wont pay a dime to anyone most are unaware and absorbed the cost to cure BECAUSE regus told the clients the post office was in error. i found it and was terminated regus loses mail regus is awful to deal with regus doesnt care about client service regus told OUR clients we werent there, didnt have a real office etc regus told OUR clients they had th wrong number watch out for regus group . HQ Regus Group Business Center 2911 Turtle Creek Blvd. Suite 300 Dallas, TX 75219 map district: Turtle Creek About HQ Regus Group Business Center CONSUMER WARNING: This service is a complete rip-off. Dallas has used this service and determined that it cannot be recommended. The company provides customers with an agreement that autorenews annually, and they dont acknowledge requests for cancellation, nor do they notify customers of renew dates. In our opinion, this is an outrageous business practice. So unless you want to spend 100 forever just to have a mail address, we recommend against using HQ Dallas Turtle Creek, which is part of The Regus Group. There are other less expensive services available, and until they develop a customer-centric focus, we advise Dallas business owners to go elsewhere. classcuttext. Egregious Regus Unofficial Site 1000 locations. 450 cities. 75 countries. One call. NO SERVICE. Regus Group and HQ Global Workplaces provide office space, virtual offices, meeting rooms, mailing addresses, receptionist and other services etc. The concept is to work smarter perhaps at a reduced cost. But at what real cost Here is the problem. Regus terminated my agreement after several years with them. The area director, Michelle Prentiss, had promised to provide better service and stepped into assist with some issues at the center and unfortunately there was no resolution. After paying for about half of my expenses related to Regus improperly publishing and issuing the innacurate address, they terminated the agreement thus leaving me to front the cost of changing my address again on everything just 8 months later Regus has a high turn over rate at the front desk If you enjoy: Mail being returned due to improper address used by Regus (prior 4.08) New hires constantly andor temp personel New hirestemps sending calls to the wrong extension Being over billed for long distance you never had (we have years of this) Clients turned away because their money order wasnt in an envelope Mail forwarding not done for 3 weeks Front desk telling your clients you really arent real as you have no real office Front desk telling clients that Regus is just an answering service and we do not have an office there Personal calls going to other clients within the building Front desk confusing your phone number with another number and telling your clients you are no longer there and they have the wrong number and then do nothing for you. No apology. nothing Publishing the wrong address and having you pay for the changes on your letterheard, business cards, brochures, etc. then you will love Regus. Retaliation You decide. I had been experiencing mail issues for over a year. The post office blamed Regus for not publishing and sharing the proper address with their tenants. I alerted the Regus local manager about the mail problem and was ignored. I was labeled a problem and could not understand why. I discovered that Regus liked to use a more impressive address and mail wasnt always an issue until the post office upgraded hardware and software randomly throughout the country. More to come. Regus - HQ I have to fund the reprinting of all cards, brochures, contracts etc. If Regus does not perform and you prefer they do, they may terminate your agreement The time spent with all the new people was costly. I lost two clients due to Regus unprofessional handling of my front office. 5.12.09 - lost another client because Josalyn Ramirez instructed the front desk to tell our clients we were no longer there and have the wrong number Watch out for this General Manager if you are leasing in at 8001 Irvine Center Drive. When I notified Josalyn of the error she would not respond although at the center. Josalyn had confused numbers and even after alerting her of the error, she continued to harm our firm. It has been repeated issues like this that has been the catalyst for this site. If not for Marion, we would have lost more clients. Concerns Regus claims to reserve the right to change the house rules whenever they like. Beware. I am now fighting for costs to change all marketing material, cards, letterhead, brochures etc. Why, because Regus published it inaccurately and kept the address issue confidential for about 5 years and allowed many of us to suffer while trying to find our checks and mail. Did you recently have to change your address Regus sent a memo the end of 2007 and blamed the post office for an address update. Fact is, I discovered that Regus in Irvine, CA had been told for years that they had been using the wrong address. I personally feel that Regus is responsible for all expenses incurred by each client at 8001 Irvine Center Drive, Suite 400, Irvine, CA 92618. Regus is also responsible for any issues that occurred as a result of the address being published inaccurately. Any mail returned leading to a default judgment, client loss, etc. Do share holders know that several buildings involving potentially hundreds of people could lay claim to reimbursement I am now fighting to take the local number I was assigned and has my name in the phone directory. Be aware that Regus wll hold you hostage. I can not get a copy of my contract or agreement. I have asked 11 times since the summer. They fax me someone elses agreement. REGUS 8001 Irvine Center Drive 4.21.09 NO PHONES ANSWERED Dial 949.754.4000 There is a recording. Happens often. Regus Reply - We were having some technical difficulties with our phone system, but they are fixed now. Thank you for alerting us to this. This has been occurring as long as i been there. I had calls sent to other tenants. This was common enough even though I had instructions on where to send calls. New people are not always as careful or care. They are temporary Want to use the conference room Think again. I quit having conferences as the turn over is great and the new hires do not know how to set up connectivity. Do not worry about negotiating special pricing. Since house rules change, Regus changed all of my special conference pricing. This isnt the image you want for your company. I was promised for a long time that things would change. If you ask for service you may be terminated. Obviously I learned alot and feel the need to share. Regus cost me money, a few clients and the image is not professional.You look virtual classcuttext.
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