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TurboTax Refund for Deluxe Customers Taxpayers and investors alike have expressed outrage this tax season over recent changes made by TurboTax. The companys 8220Deluxe8221 package, a popular choice in recent years, has reduced critical features forcing some users to upgrade to a higher-priced package. TurboTax Issues 25 Refund to Deluxe Customers Now, TurboTax is responding to the screw-up by issuing a mea culpa and offering a refund to those affected. If you tried to buy Deluxe and had to upgrade, TurboTax will issue you a 25 refund to stay. TurboTax is also running a limited-time offer for simple filers to complete their federal and state taxes for 0 using the TurboTax Federal Free Edition. This is the first time they are offering free e-filing for state tax returns. The duration of the offer is unknown, and TurboTax does include a price disclaimer to the offer, stating that 8220prices are subject to change without notice8221 and that the 8220offer may change or end at any time without notice.8221 We have more details on this free offer in our TurboTax discount code post. The Controversy Deluxe was updated this year, but the software no longer allows users to electronically file for capital gains and losses, rental real estate, farm income, and self-employment profits and losses. Instead, those who used these features in the past through the Deluxe version will have to file using TurboTaxs 8220forms8221 as opposed to the more user-friendly 8220interview8221 option, and will not be able to e-file or receive review assistance. In order to obtain these feature, users are now forced to pay about 50 more to upgrade to TurboTaxs 8220Premier8221 or 8220Self-Employed8221 packages. Dissatisfied Deluxe users have been vocal in their reviews of the TurboTax product, and experts suggest that TurboTax did not do enough to communicate the changes to its customers. Many of those customers have made the switch to rival HampR Block . If you used TurboTax last year, HampR Block will send you a free download of its Deluxe Slate desktop software. You simply need to send an e-mail to SwitchToBlockhrblock and include your name, address, phone number, operating system, and proof of purchase (either a copy or photo of the receipt). In an attempt to retain their client base, TurboTax countered by issuing a full apology and the 25 dollar refund. Eligibility for the refund is limited to those who purchased TurboTax Deluxe to file in 2013 and had to upgrade to the Premier or Self-Employed versions for their 2014 return. Applications for the refund must be submitted by April 20, 2015, and taxpayers will only be paid once they have completed their 2014 return. In another promotional move, TurboTax is also currently offering a special 50 off promotion through Jan. 26 on their Deluxe (now 29.99), Premier (now 44.99), and Self-Employed (now 49.99) products. By making use of that discount, in conjunction with the 25 refund, you can ultimately pay less than you would have even before the price hike. The Bottom Line These recent changes and promotions can make navigating the already-stressful tax season even more confusing. While this bad PR move certainly can affect consumer sentiment, it doesnt take away from the fact that TurboTax and HampR Block are both still the best tax preparation software platforms. To gain further insight or weigh all your options, you can refer to one of our comprehensive tax resources. These guides will help you compare the best tax preparation software and make an informed decision based on your needs and price range. Recommended For You Advertising Disclosure: TheSimpleDollar has an advertising relationship with some of the offers included on this page. However, the rankings and listings of our reviews, tools and all other content are based on objective analysis. For more information and a complete list of our advertising partners, please check out our full Advertising Disclosure. TheSimpleDollar strives to keep its information accurate and up to date. The information in our reviews could be different from what you find when visiting a financial institution, service provider or a specific products website. All products are presented without warranty. Buffer Diggit Email More Facebook Flattr Google Linkedin Pinterest Print Reddit Stumble tumblr Twitter VK WhatsApp Yummly XingTurboTax Review Strong overall design Unlike some competitor products, TurboTax gives you the impression that the product is specifically designed for completing your taxes online in the most efficient manner. Interfaces are clean and intuitive, and processes have a very logical flow. This strong design enables those who are unfamiliar with online taxes to be comfortable and confident throughout the preparation and filing processes. This characteristic makes TurboTax a great choice for someone who is new to filing taxes online. File for free with Absolute Zero For the second straight year, you can file your federal 1040EZA and state taxes for free with TurboTax. The 1040EZA is meant for those with relatively simple tax scenarios, so generally speaking, youll qualify for Absolute Zero if you made less than 100k in 2015, dont own a home or rental property, didnt sell investments, dont own a business or have 1099 income, and dont have any major medical expenses. When you come across offers like this, it always feels like theres a catch. But TurboTax developer Intuit is pretty transparent about its motivations it simply hopes that when your tax situation becomes a little more complex, youll opt for one of its paid versions. If you have a relatively simple tax situation and plan to file a 1040EZA, you literally cant beat this deal. Comprehensive learning resources When it comes to learning resources, TurboTax is leading the industry. If you8217re interested in getting more comfortable with the tax filing process, or if you simply prefer to find your own answers, TurboTax helps facilitate both by providing a thorough knowledge base, forum, glossary, and video tutorials. Featured at the bottom of most pages is a link to the TurboTax Community and a short list of previously asked questions. The TurboTax community is made up of thousands of questions and answers. You can search the community for previously asked questions, or ask a question of your own. Impressive mobile app TurboTax offers a feature-rich mobile app that gives you the ability to prepare and e-file your taxes on your favorite Android and iOS mobile devices. The mobile app works much like the online version, guiding you through a series of questions and coaching you through the deduction-discovery process. You can get started quickly by snapping a photo of your W-2 and importing your information directly into the app. TurboTax Mobile is capable of handling simple and complex tax scenarios, and if you run into problems at any point, you can quickly speak with an agent via on-screen video help. Autonomy throughout the system TurboTax provides a high level of autonomy throughout the tax-filing process. For example, based upon your answers to early setup questions, TurboTax automatically identifies sections that might impact your tax situation and presents them in a section titled 8220Other Tax Situations.8221 Instead of forcing you to work through these sections in a specific order, you can choose what to work on, and do it in the order you want. The section that identifies deductions and credits operates in a similar manner. Audit risk identification TurboTax provides an audit risk meter that provides a visual warning to sections of your taxes that have the potential to trigger an audit. When possible, TurboTax will then provide guidance to correct these errors, helping you avoid an unnecessary audit. Superior deduction discovery TurboTax provides resources to help discover a variety of deductions associated with your home, family, running a small business, owning rental properties, education, charitable donations, and more. TurboTax allows you to explore these options on your own, or you can utilize EasyGuides that will help walk you through each relevant deduction. Professional phone assistance In addition to having representatives trained to answer general questions, TurboTax support includes licensed enrolled agents, certified public accountants, and tax attorneys that are contracted by Intuit to offer professional assistance. Having the ability to access professional support by telephone is an excellent resource. Military edition TurboTax provides a military edition of the software that is catered specifically to the needs of those in the armed services. Pricing discounts are available, and items like basic pay, combat pay, uniform deductions, and other military-specific needs are all addressed. No retail locations A few competing online tax software products are developed by companies that also maintain retail locations. In the event that you run into complex issues and are struggling to get your questions answered online, knowing that you can walk into a retail location and get additional assistance is a nice convenience. You may have to pay for this in-store assistance, but in order to get certain problems solved, face-to-face support can be the most efficient. TurboTax is not in the retail business and does not have stores that provide a service of this nature. Pricing is comparatively high TurboTax is the most feature-rich and highly functional online tax software in the industry, and as the old adage goes, you get what you pay for. Whether you are filing with the Federal Free, Basic, Deluxe, Premier, or Self-Employed Edition, chances are you will be paying more with TurboTax than you will with the competitor8217s comparable edition. However, when you consider how much money a superior product like TurboTax can potentially save you, the relatively higher prices might not seem like such a big deal. The Details Editions: Free Federal Edition, Deluxe, Premier, Self-Employed Federal Price: 0 - 79.99 State Price: 36.99TurboTax Tax Software Review 8211 All Editions Click here if you are looking for a Canadian review of TurboTax (formerly Quicktax) . This is a review of the popular tax preparation software TurboTax which is made by Intuit. There are a lot of different packages for this software 8211 Free, Deluxe, Premier, Home amp Business, Business. As well, some of those packages comes in an online version and a desktop version. We will be discussing the differences between the various editions and which one is right for you. We8217ll also take a look at whether you should get the online version or desktop version . Here are the different versions of TurboTax available in order of popularity: TurboTax Deluxe Edition The Deluxe Edition of TurboTax is what most filers will use if they need more than what the Free Edition offers. This version will help guide you through your tax return with a LOT of extra help provided for deductions and life changes (new baby etc). The cost is 29.95 for your Federal return, but you don8217t have to pay anything until you want to eFile. The idea is that you can try out the software and all the features and then decide if you are happy with the product. Here are some of the main features: You can copy all your information from last year8217s tax return to save on data entry. You can also import tax data from other software packages such as TaxAct and HampR Block TaxCut If you work for a participating employer then you can have your W2 and 1099 forms automatically filled in. Access to live answers online from TurboTax tax experts. Free technical support. Free Federal eFile. Here are the suggested guidelines from TurboTax to decide if you should use the Deluxe Edition 8211 if any of these apply to your situation then you should try out the Deluxe Edition since the Free Edition probably won8217t cover everything you need. You own your home You donated to charity You have significant education or medical expenses You have childcare expenses You have lots of deductions TurboTax Free Edition This online-only TurboTax edition costs absolutely no money and offers a free federal efile. State efile is extra where applicable. It8217s hard to beat the price but of course it won8217t be sufficient for every filer8217s needs. One of the great things about the Free Edition is that if you find out part way through the return that you need to upgrade to a better version (TurboTax will help point this out) then you can upgrade and keep all the data you have already entered. One thing to note is that the free edition does not have the same level of help available that the more expensive editions offer. Things like available deductions etc. This version also does not offer the ability to import the previous years tax data which is a big convenience. Some of the more common forms covered with this edition: Form 1040 Schedule A Form 1040A Schedule B Form 1040EZ Schedule EIC There are also many other less common forms covered by this edition which you can find listed on the TurboTax site. Click on the 8220Learn more8221 at the bottom of the 8220Free Edition8221 column and then click on 8220Included forms8221. Let8217s take a look at the online version vs desktop version option Online version 8211 this version is generally cheaper and quicker to set up since you don8217t have to download any software. All the information you input is stored on TurboTax8217s servers, not on your computer. The main concern some people have about the online version is security 8211 if your software company stores all client information on one server then it would be a good target for hackers, regardless of how secure it might be. Of course not everyone has a secure desktop computer either. I ended up using the online version because it was so much cheaper. One of the great things about the online version is that you can complete your tax return for free and you don8217t pay until you efile. This is a convenient way to try out the software before you buy. Desktop version 8211 This version you download the software from TurboTax website and install on your computer. It is very easy to install but some users might not be comfortable installing software on their own. You also need to have a computer that is new enough and fast enough to handle the software. The perceived benefit of the desktop version is that your financial information is not stored somewhere on the internet. Premier Edition This edition has all the capabilities of the Deluxe Edition and also allows for the following scenarios: Investment sales 8211 If you sold investments such as mutual funds, stocks, bonds or options for employee stock plan then you need this version. Rental property 8211 If you own rental property then this is the correct version for you. This version will find every rental deduction and will show you the best rental depreciation method. It also provides guidance to maximize refinancing deductions. Estate or trust 8211 If you received a K1 file from an estate or trust. This version costs 49.95 for the Federal return. Home and Business Edition The TurboTax home and business edition includes everything in the Premier Edition and Deluxe Edition. The extras with this version have to do with business taxes. If you own a business and are sole proprietor, consultant, contractor or single owner LLC then you should use use this edition. Here are some of the areas this version covers: Small business tax deductions Vehicle deductions Industry specific deductions Create W2 and 1099 forms for your employees and contractors Simplifies asset depreciation Corporations, Partnerships and LLCs Edition This version is similar to TurboTax business except it handles corporations, partnerships and LLCs. You can import data from Quickbooks and operate multiple businesses with this edition. Other tax software If you think that TurboTax is not for you then considering using HampR Block at home (formerly TaxCut) for your taxes.